Global Service Delivery Lead
2 days ago
Getronics is seeking an experienced Global Service Delivery Lead to join our India Digital Workspace team. As a key member of our Technical Management Tower, you will be responsible for leading and managing a team of 8-10 professionals in India.
The ideal candidate will have at least 5+ years of experience managing local and global teams, as well as 12+ years overall experience in IT Operations. You will possess excellent people skills, allowing you to deal with demanding situations and establish an attractive working environment for the team to prosper.
In this role, you will monitor and drive day-to-day operations, ensuring a smooth customer experience and achieving prescribed operational (KPIs, SLAs, CSAT, ESAT) and financial objectives. You will also liaise with all stakeholders, including customer success managers, in-client architects, customer service engineers, and various ITIL function representatives.
The salary for this position is estimated to be ₹25,00,000 - ₹35,00,000 per annum, depending on location and experience. This is a competitive offer, and we are looking for someone who can bring their expertise and passion to our team.
We value your time and effort, and we are committed to providing a supportive and inclusive work environment. If you are a motivated and results-driven individual with a strong background in IT Operations, we encourage you to apply for this exciting opportunity.
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Global Service Delivery Specialist
4 days ago
Gurgaon, Haryana, India Ladder of Changes Full timeJob Description:We are seeking a highly skilled Global Service Delivery Specialist to join our team at Ladder of Changes. As a key member of our organization, you will play a critical role in ensuring seamless service delivery and client satisfaction across the globe.Responsibilities:Service Delivery Oversight: Lead and support all aspects of project...
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Global Delivery Manager
3 weeks ago
Gurgaon, Haryana, India Orange Business Services Full timeAbout the RoleAs a seasoned project lead, you will be responsible for overseeing the delivery of complex projects in the global delivery and operations department of Orange Business Services. Your expertise in project management methodology and its implementation will ensure seamless execution of projects, meeting client expectations, and driving business...
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Service Delivery Operations Lead
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Global Delivery Operations Manager
2 weeks ago
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Global Service Delivery Expert
4 weeks ago
Gurgaon, Haryana, India Aon Full timeThe Client Service Coordinator is an integral part of the Operations team at Aon, playing a key role in delivering exceptional service to clients. This position is accountable for the overall delivery of day-to-day service and client management of a Business Area or location.Key Responsibilities:Support operational service delivery to clients through...
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Gurgaon, Haryana, India Orange Business Services Full timeOrange Business Services seeks an experienced Global Delivery Operations Transformation Manager to lead the harmonization and synchronization of ITIL practices across its services and solutions scope. This strategic role involves managing resources, developing team members, monitoring key performance indicators (KPIs), and acting as an escalation point for...
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Service Delivery Manager
4 weeks ago
Gurgaon, Haryana, India Orange Business Services Full timeAbout the RoleAt Orange Business Services, we are seeking a highly skilled Service Delivery Manager to join our Global Delivery & Operations team. As a key member of our team, you will facilitate and improve the work of operational teams during the build and run phases of our offers.The successful candidate will gather marketing needs and diffuse them in the...
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Global Client Service Manager
1 week ago
Gurgaon, Haryana, India HSBC Full timeUnlock new opportunities with HSBC and experience the possibilities of a career that can take you further.Our Global Liquidity and Cash Management team is made up of almost 10,000 people, across more than 60 countries. We are uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with...
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Global Operations Expert
2 weeks ago
Gurgaon, Haryana, India Valmet Full timeValmet is the leading global developer and supplier of technologies, automation and services for pulp, paper and energy industries.We are looking for an experienced leader to head our Service Operations team in Gurugram, India.Job Description:Spare Parts DeliveryThe successful candidate will be responsible for leading a team that ensures timely and...
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Global Business Development Lead
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Gurgaon, Haryana, India Xebia Full timeXebia, a leading global IT organization, seeks an experienced Global Business Development Lead to spearhead its growth strategy across key regions. This dynamic role offers the opportunity to build strong relationships with clients and drive business expansion in Americas, Europe, Middle East, India, and APAC.About the RoleThis position will involve...
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Service Delivery Excellence Leader
3 weeks ago
Gurgaon, Haryana, India KPMG India Full timeAbout KPMG IndiaKPMG entities in India are professional services firms with a strong presence across the country. Established in August 1993, our professionals leverage the global network of firms and are conversant with local laws, regulations, markets, and competition.We have offices in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad,...
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Automation Specialist
2 weeks ago
Gurgaon, Haryana, India Hatch Full timeAbout UsHatch is a leading company that delivers innovative solutions to clients worldwide.Job OverviewWe are seeking a talented Automation Specialist to join our team in Gurugram, Haryana, India. This role offers an excellent opportunity to work with a dynamic team and contribute to the development of cutting-edge technology...
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Gurgaon, Haryana, India Carelon Global Solutions Full timeAbout Carelon Global Solutions Carelon Global Solutions, a leading healthcare solutions company, is dedicated to simplifying complex operational processes to improve the health of the healthcare system. As a fully owned subsidiary of Elevance Health, we bring together a global team of like-minded innovators who manage and optimize operational processes for...
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Global Systems Integrator Solutions Lead
2 weeks ago
Gurgaon, Haryana, India Lenovo Full timeCompany OverviewLenovo is a global technology leader committed to delivering innovative solutions that empower consumers and businesses alike.Salary: ₹ 1500000 - ₹ 2500000 per annumJob DescriptionWe are seeking an experienced Global Systems Integrator (GSI) Solutions Lead to join our Presales team. As a GSI Solutions Lead, you will be responsible for...
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Service Delivery Manager
4 weeks ago
Gurgaon, Haryana, India Axis Bank Full timeService Delivery ManagerAxis Bank is seeking a seasoned Service Delivery Manager to oversee the effective delivery of IT services to our customers. The ideal candidate will have a strong background in IT service management and a proven track record of driving service excellence.Key ResponsibilitiesDevelop and implement service delivery strategies to meet...
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Senior Service Delivery Manager
3 weeks ago
Gurgaon, Haryana, India Axis Bank Full timeAxis Bank: Senior Service Delivery Manager PositionAbout the Role:We are seeking an experienced professional to lead our service delivery team in Gurugram.Key Responsibilities:To update and maintain high-quality services for our customers.To work closely with cross-functional teams to ensure seamless service delivery.Requirements:5-8 years of experience in a...
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Digital Performance Specialist
7 hours ago
Gurgaon, Haryana, India Publicis Global Delivery (PGD) Full timeAs a Trainee Analyst at Publicis Global Delivery (PGD), you will be responsible for executing campaigns across various platforms, including Google, Bing, Facebook, and Amazon. You will analyze and optimize campaign performance, ensuring targets are met.The role involves working closely with internal stakeholders to develop project timelines and results....
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Frontend Team Lead
4 days ago
Gurgaon, Haryana, India EMB Global Full timeAbout EMB GlobalEMB Global is Asia's largest B2B managed marketplace for digital services, serving clients globally across three core categories: IT Development, Marketing, and Resource Augmentation.We are backed by top global investors and have raised $17Mn as part of series A.We provide a one-stop solution for businesses aiming to transform and expand...
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Global Business Development Professional
2 weeks ago
Gurgaon, Haryana, India Trikuta Global Full timeTrikuta Global Technologies Pvt Ltd in Okhla, Delhi is a leading provider of business process outsourcing services.We are currently seeking an experienced International Sales Executive to join our team. The ideal candidate will have excellent communication skills and be comfortable working with international clients.The role will involve making sales calls...
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Global Fund Accounting Expert
1 week ago
Gurgaon, Haryana, India RSM Delivery Center Private Limited (India) Full timeWe are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.You'll...