Senior Financial Operations Manager
2 days ago
About the Role
We are seeking a Senior Financial Operations Manager to join our team at WNS. As a key member of our finance function, you will be responsible for overseeing the overall functioning of R2R, AP, and AR functions.
Key Responsibilities
- Supervise the day-to-day activities of the R2R, AP, and AR teams.
- Identify and interpret client skills needs, ensuring that our services meet their requirements.
- Maintain effective working relationships with internal and external stakeholders, including clients, employees, and vendors.
- Communicate efficiently and timely with clients, employees, and internal stakeholders.
- Plan and prioritize the workload of the teams to ensure timely delivery in accordance with agreed schedules.
- Ensure accurate and timely delivery in accordance with procedures and client requirements.
- Act as a client focal point, maintaining regular communication with them.
- Handle weekly/monthly client calls as lead from WNS.
- Prepare weekly/monthly dashboards to track performance.
- Manage people issues and performance engagement within the team.
- Enable efficient use of file-sharing technologies and ensure process documentation and SOPs are developed and kept current.
- Manage SLAs and quality of processes.
- Meet customer requirements, manage governance with clients and internal management.
- Responsible for people management, development, and attrition.
- Manage transformation projects.
- Familiarity with AP and AR processes, preferably for US clients.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and problem-solving skills.
- Proficient in Excel, PPT, and other MS Office tools.
- Analytical and logical thinking.
- Willingness to work in US hours shifts and from office.
Requirements
- Educational Qualification: Accounting Degree/Commerce Graduate/MBA Finance.
- Domain Experience: 10-12 years in AP, GL, and AR domains, with exposure to ERP and MS Office.
- Language Capability: English (Domestic & International) - Excellent communication skills.
Salary Range
The estimated salary for this role is $120,000-$150,000 per annum, depending on experience and qualifications.
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