Digital Solutions Architect

1 week ago

Hyderabad, Telangana, India ZettaMine Labs Pvt Ltd Full time

ZettaMine Labs Pvt Ltd is seeking an experienced Digital Solutions Architect to join our team in Hyderabad, India. This role offers a competitive salary of ₹25,00,000 per annum.

Job Description

As a Digital Solutions Architect, you will play a pivotal role in designing and implementing innovative CRM solutions using Microsoft Dynamics 365 platform. Your primary responsibilities will include:

  • Analyzing business requirements and translating them into technical specifications.
  • Designing and developing custom CRM solutions using Microsoft Power Apps, Flow, and other platform tools.
  • Implementing CRM systems, including data migration, configuration, and customization.
Key Responsibilities

In this role, you will be responsible for the following key areas:

  • Technical Design and Implementation:
    • Translate business requirements into technical specifications.
    • Design and develop custom CRM solutions.
    • Implement CRM systems, including data migration and customization.
  • Integration:
    • Integrate CRM with other systems using APIs and connectors.
    • Develop and maintain integration workflows and data mappings.
  • Support and Maintenance:
    • Provide ongoing support and maintenance for CRM systems.
    • Manage system updates and patches.
  • Problem Solving:
    • Identify and resolve technical challenges related to CRM implementation and usage.
    • Provide technical guidance and expertise to project teams.
Required Skills and Qualifications

To be successful in this role, you must possess the following skills and qualifications:

  • Strong technical expertise in Microsoft Dynamics 365, including CRM Online and On-Premise deployments.
  • In-depth knowledge of CRM configuration, customization, and development using Power Apps, Flow, and the platform's SDK.
  • Experience with data migration, integration, and reporting in CRM environments.
  • Proficiency in scripting languages (e.g., JavaScript, C#) and database management systems (e.g., SQL Server).
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Preferred Skills

The following skills are preferred but not required:

  • Certifications in Microsoft Dynamics 365.
  • Experience with Dynamics 365 Customer Service, Field Service, or Sales modules.
  • Knowledge of Azure and cloud-based technologies.

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