E-commerce Operations Manager

1 week ago


Mumbai, Maharashtra, India MakeO health Care Limited Full time

About MakeO Health Care Limited

We are a fast-growing startup with presence in multiple cities, dedicated to making self-care services accessible to all. Our teams of expert professionals are committed to delivering exceptional results.

Job Overview

This role involves overseeing our online, marketplace, and B2B operations. As an E-commerce Operations Manager, you will be responsible for managing imports, overseeing daily operations, and leading a lean team of executives.

Key Responsibilities
  • Order Management: Ensure smooth processing, timely fulfilment, and accurate inventory control at Warehouses, Stores, and Distributors.
  • Warehouse Management: Coordinate with warehouses and stores for inventory-related concerns.
  • Inventory Replenishment: Monitor and replenish inventory at warehouses, stores, and Distributors.
  • Imports Management: Handle logistics and documentation for imports from overseas, ensuring compliance with regulations.
  • Operational Oversight: Supervise day-to-day e-commerce operations, including order processing, customer service, and returns management.
  • Team Management: Lead and mentor a team of executives, providing guidance and support for effective performance and professional growth.
  • Data Analysis: Utilize MS Office and Google Sheets to analyze sales data, monitor key performance indicators (KPIs), and generate reports for strategic decision-making.

Ideal Candidate

  • A minimum of 3 years of experience in e-commerce or supply chain within the healthcare industry.
  • Strong analytical skills and ability to deal with numerical data.
  • Excellent attention to detail and ability to deliver high-quality work.
  • A strong team player who can manage multiple stakeholders.
What's on Offer?

As an E-commerce Operations Manager, you can expect a salary of around $80,000 per year, depending on your qualifications and experience. You will also have opportunities for career growth and development within our dynamic organization.



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