Senior Medical Operations Manager

3 weeks ago


Mumbai, Maharashtra, India Viking Full time
Job Title: Senior Medical Operations Manager

Viking Travel Care is seeking a highly skilled Senior Medical Operations Manager to oversee the implementation of medical services and project management.

  • Responsibilities:
    • Establish and manage medical escorted transport routines, including medication and equipment handling.
    • Recruit and train in-house nurses for Travel Care Operations.
    • Develop and improve medical processes, training staff in these processes.
    • Participate in expat case handling and quality improvement initiatives.
    • Represent Viking Travel Care in customer meetings.
    • Perform other administrative or project-related tasks in support of Travel Care management.

Qualifications:

  • Qualified nurse with extensive experience as an escort nurse.
  • Long experience with travel assistance and travel insurance.
  • Expertise in medical processes for travel insurance claims, including expats.
  • Experience with starting up travel assistance services and training staff.
  • Entrepreneurial mindset and strong communication skills.
  • Native speaker of a Nordic language or English.


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