Technical Support Specialist
2 weeks ago
We are seeking a skilled Technical Support Specialist to join our team in Bangalore, India.
Key Responsibilities- Provide technical guidance and support to customers via phone, email, and chat.
- Identify, prioritize, and resolve reported problems efficiently.
The ideal candidate will possess excellent customer handling skills, good communication skills, and strong comprehension and writing abilities.
Requirements- Bachelor's degree or equivalent.
- At least 6 months of international calling experience.
- Strong knowledge of MS Windows, PC hardware, Internet Explorer, MS Office, and COTS applications.
- Ability to work in rotational shifts with 24/7 support window.
- Ready to work from the office on all five days.
- Comfortable working in a secured ODC without mobile phones.
NTT DATA is a trusted global innovator of business and technology services. We serve top Fortune Global companies and help clients innovate, optimize, and transform for long-term success. As a global leader, we have diverse experts in over 50 countries and a robust partner ecosystem.
We are committed to creating a diverse and inclusive environment for all employees. Our organization values innovation, adaptability, and forward-thinking approaches. If you're passionate about growth and development, apply now to join our dynamic team
Salary RangeThe estimated salary for this role is approximately ₹350,000 - ₹500,000 per annum, depending on qualifications and experience.
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