Operational Support Specialist
1 week ago
Discoveries Quintessential: A Growing Educational Platform
We are seeking a highly skilled and diligent Operational Support Specialist to join our team in Pune.
Salary: ₹2,50,000 per annum
This role involves overseeing and supporting online classes for students in grades 2–10, ensuring smooth operations, enhancing student engagement, and maintaining discipline during class sessions.
Key Responsibilities:
- Classroom Management: Monitor and manage the online classroom environment to foster a positive learning atmosphere.
- Student Adherence: Ensure student adherence to class rules and actively address distractions.
- Real-time Support: Provide real-time support during classes by resolving minor queries and reinforcing instructions.
- Attendance and Participation: Maintain attendance records and track student participation.
- Communication: Communicate effectively with students to guide them and address any disruptions calmly.
- Issue Reporting: Report recurring issues or incidents to the administrative team for resolution.
Qualifications & Skills:
- Communication: Strong verbal and written communication in English and Hindi.
- Interpersonal Skills: Empathy and the ability to interact effectively with children.
- Attention to Detail: Attention to detail, discipline, and strong observational skills.
- Patience: Patience and the ability to manage classroom disruptions calmly.
- Collaboration: Ability to multitask and work collaboratively with teams.
Why Discoveries Quintessential?
This role offers the chance to make a meaningful impact on students' academic journeys. As part of a growing and innovative team, you'll contribute to shaping the future of education and gain valuable experience in a dynamic, start-up environment.
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