Operational Support Specialist

1 week ago


Bengaluru, Karnataka, India Discoveries Quintessential Full time

Discoveries Quintessential: A Growing Educational Platform

We are seeking a highly skilled and diligent Operational Support Specialist to join our team in Pune.

Salary: ₹2,50,000 per annum

This role involves overseeing and supporting online classes for students in grades 2–10, ensuring smooth operations, enhancing student engagement, and maintaining discipline during class sessions.

Key Responsibilities:

  • Classroom Management: Monitor and manage the online classroom environment to foster a positive learning atmosphere.
  • Student Adherence: Ensure student adherence to class rules and actively address distractions.
  • Real-time Support: Provide real-time support during classes by resolving minor queries and reinforcing instructions.
  • Attendance and Participation: Maintain attendance records and track student participation.
  • Communication: Communicate effectively with students to guide them and address any disruptions calmly.
  • Issue Reporting: Report recurring issues or incidents to the administrative team for resolution.

Qualifications & Skills:

  • Communication: Strong verbal and written communication in English and Hindi.
  • Interpersonal Skills: Empathy and the ability to interact effectively with children.
  • Attention to Detail: Attention to detail, discipline, and strong observational skills.
  • Patience: Patience and the ability to manage classroom disruptions calmly.
  • Collaboration: Ability to multitask and work collaboratively with teams.

Why Discoveries Quintessential?

This role offers the chance to make a meaningful impact on students' academic journeys. As part of a growing and innovative team, you'll contribute to shaping the future of education and gain valuable experience in a dynamic, start-up environment.



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