Incident Management Specialist

2 weeks ago


Hyderabad, Telangana, India SAP Full time
About the Role

We are seeking an experienced IT professional to join our team as a Network Operations Center (NOC) Engineer.

Job Summary

The successful candidate will be responsible for monitoring and maintaining the operational integrity of our network and IT infrastructure. This includes real-time troubleshooting, identifying network issues, and ensuring all systems are performing optimally.

Key Responsibilities
  • Continuously monitor networks, servers, and communication systems using specialized tools.
  • Track network performance metrics (e.g., bandwidth usage, uptime, response time).
  • Detect and diagnose network issues, system outages, and performance bottlenecks.
  • Escalate and resolve network failures, hardware malfunctions, or connectivity issues promptly.
What We Offer

As a NOC Engineer at SAP, you will have the opportunity to work with cutting-edge technology and collaborate with a highly skilled team. You will also receive comprehensive training and development opportunities to help you grow in your career.

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus a range of benefits including health insurance, retirement plans, and paid time off.

Requirements
  • 1-3 years of experience in network monitoring, troubleshooting, or similar roles.
  • Experience with NOC tools such as SolarWinds, Nagios, or equivalent.
  • In-depth knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP).
  • Familiarity with network devices (routers, switches, firewalls) and system monitoring tools.
Why Work with Us?

SAP is a global leader in enterprise software and solutions. We offer a dynamic and inclusive work environment, with a strong focus on innovation, collaboration, and employee growth.



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