Incident Management Specialist
2 weeks ago
We are seeking an experienced IT professional to join our team as a Network Operations Center (NOC) Engineer.
Job SummaryThe successful candidate will be responsible for monitoring and maintaining the operational integrity of our network and IT infrastructure. This includes real-time troubleshooting, identifying network issues, and ensuring all systems are performing optimally.
Key Responsibilities- Continuously monitor networks, servers, and communication systems using specialized tools.
- Track network performance metrics (e.g., bandwidth usage, uptime, response time).
- Detect and diagnose network issues, system outages, and performance bottlenecks.
- Escalate and resolve network failures, hardware malfunctions, or connectivity issues promptly.
As a NOC Engineer at SAP, you will have the opportunity to work with cutting-edge technology and collaborate with a highly skilled team. You will also receive comprehensive training and development opportunities to help you grow in your career.
We offer a competitive salary of $85,000 - $110,000 per year, depending on experience, plus a range of benefits including health insurance, retirement plans, and paid time off.
Requirements- 1-3 years of experience in network monitoring, troubleshooting, or similar roles.
- Experience with NOC tools such as SolarWinds, Nagios, or equivalent.
- In-depth knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP).
- Familiarity with network devices (routers, switches, firewalls) and system monitoring tools.
SAP is a global leader in enterprise software and solutions. We offer a dynamic and inclusive work environment, with a strong focus on innovation, collaboration, and employee growth.
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