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Site Reliability Engineer

1 month ago


Hyderabad, Telangana, India UnitedHealth Group Full time

At UnitedHealth Group, we are committed to helping people live healthier lives and making the health system work better for everyone. As a Site Reliability Engineer - Cloud Expert, you will play a critical role in ensuring the reliability and performance of our cloud-based systems. This is an exciting opportunity to join our team and contribute to the development of innovative solutions that improve health outcomes.

Key Responsibilities:

  • Collaborate with development and operations teams to design, implement, and maintain observability frameworks that provide deep insights into system performance.
  • Lead the establishment of Service Level Objectives (SLOs) and Service Level Indicators (SLIs), ensuring they align with business goals and drive continuous performance improvements.
  • Partner with stakeholders to understand system performance requirements and translate them into actionable performance engineering strategies.
  • Proactively identify performance bottlenecks and collaborate with teams to implement solutions that enhance system scalability and reliability.
  • Design and execute performance regression test suites, focusing on data-intensive and AI/ML workloads, to ensure continuous performance optimization.
  • Own the reliability and performance metrics of our systems, driving a culture of performance excellence and proactive issue resolution.
  • Collaborate with subject matter experts to gain a deep understanding of domain-specific performance challenges, particularly in data and AI pipelines.
  • Utilize tools like Rally, and GitHub to monitor system performance, manage projects, and track issues, with a solid emphasis on performance-related metrics.
  • Define and monitor success metrics, ensuring our systems consistently meet or exceed performance and reliability targets.
  • Actively contribute to the continuous improvement of performance engineering practices across the team, fostering a culture of excellence in observability and system performance.
  • Provide Level 1 and Level 2 support to application owners by addressing questions about cloud security and application alerts and advising on remediation strategies.
  • Analyze and compare cloud alerting data from various sources to identify gaps, discrepancies, and root causes.
  • Assist in creating and maintaining documentation related to cloud scanning and vulnerability management processes, including configuration guides and standard operating procedures.
  • Collaborate with application development teams to address security issues early in the development process as part of our Shift Left initiative.
  • Promote cloud security awareness and best practices among application teams.
  • Stay current with the latest cloud security features, vulnerabilities, and best practices, and provide recommendations for improvement.
  • Update existing documentation to reflect lessons learned and feedback obtained from stakeholders.

Requirements:

  • Bachelor of Engineer Degree
  • 8+ experience as Devops/SRE lead
  • Expertise in Cloud Solutions (Azure, GCP), Azure AD, Azure WVD, Cloud Run, Clound IAM, Kubernetes, Containers, Terraform, Azure DevOps, Python, React
  • Ability to lead client infrastructure & cloud migration engagements, including cloud migration strategy, application cloud suitability/readiness assessment, migration roadmap planning.
  • Experience with IaaC and infrastructure deployment and configuration using automated tools such as TerraForm, Ansible, or CloudFormation
  • Expertise in optimize Cloud Resources to ensure cost-effective deployments without compromising performance and reliability
  • Good knowledge on ML infrastructure and services including LLMs, Generative AI, and transformers like OpenAI, ChatGPT, DialogFlow LLMS
  • Solid work ethic