Director of Cross-Channel Analytics
3 weeks ago
Lead the Way in Cross-Channel Analytics
At American Express, we're committed to providing the world's best customer experience. As the Director of Cross-Channel Analytics, you'll play a crucial role in helping us achieve this goal. You'll lead the Prospects Cross Functional Analytics team, developing and implementing a comprehensive analytics strategy that drives revenue growth and customer engagement.
Key Responsibilities:
- Develop and execute a cross-channel targeting strategy that leverages machine learning and advanced analytics techniques.
- Collaborate with cross-functional teams to design and implement data science solutions that drive business outcomes.
- Streamline and standardize targeting processes across channels, ensuring consistency and efficiency.
- Develop and maintain strong relationships with stakeholders, communicating insights and recommendations to drive business decisions.
Requirements:
- Masters degree in a quantitative field or MBA with a strong analytical background.
- Proven experience in leading cross-functional teams and driving business outcomes.
- Strong programming skills in languages such as Python, R, or Java, with expertise in big data programming languages.
- Excellent analytical and problem-solving skills, with the ability to communicate complex ideas to non-technical stakeholders.
We Offer:
- Competitive base salaries and bonus incentives.
- Comprehensive medical, dental, and vision benefits.
- Flexible working arrangements and paid parental leave.
- Access to global on-site wellness centers and confidential counseling support.
Join American Express and be part of a team that's dedicated to delivering exceptional customer experiences.
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