Research Support Associate
4 weeks ago
We are seeking a highly skilled Research Support Associate to join our team at Aristocrat Research. The successful candidate will be responsible for providing exceptional support to our clients, including contacting researchers and academics to provide information about our support services, responding to inquiries regarding research publication, editing, and related services, maintaining client records, and coordinating with research and support teams to follow up on client requirements.
Key Responsibilities:
• Contact researchers and academics to provide information about Aristocrat Research's support services.
• Respond to inquiries regarding research publication, editing, and related services.
• Maintain client records and update databases with new information.
• Coordinate with research and support teams to follow up on client requirements.
Requirements:
• Excellent communication skills in English.
• Experience in tele-calling or support services roles is preferred.
• Strong customer service orientation and problem-solving abilities.
• Ability to handle high volumes of client calls effectively.
How to Apply:
Interested candidates are invited to send their CVs to the relevant department. Please ensure your CV highlights relevant experience and skills.
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