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Network Security Specialist

1 month ago

Pune, Maharashtra, India Gruve Full time

Job Title: Network Security Specialist

Location: Remote

About the Company:

Gruve is a software services startup dedicated to empowering enterprise customers in managing their data life cycle. We specialize in cybersecurity, customer experience, infrastructure, and advanced technologies such as machine learning and artificial intelligence.

Why Gruve:

We foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position summary:

We are looking for a level 1 engineer for our device management team, having 2+ years of experience in device management. The team member will be responsible for the administration of security devices like next-gen firewalls, NAC solutions, and wireless and wired networks.

He should be well-versed in the change and incident management process. He should be ready to work in 24x7 shifts.

Key Roles & Responsibilities:

Health monitoring of devices

  • Handling of P1, P2, P3, and P4 tickets till its closure
  • Lifecycle management for all devices under management
  • Follow of SOP created by level 2 and level 3 team members
  • Follow incident management, change management, and escalation management process for all processes
  • Coordinating with OEM for tickets raised with them for the product
  • Weekly and monthly report preparation for SOC management

Basic Qualifications:

  • Education: BE
  • Experience: Required: 2+ years
  • Excellent communication and collaboration skills

Preferred Qualifications

Administration and troubleshooting of any one of the following technologies:

Next-gen firewall/UTM – Palo Alto (preferred), Juniper (preferred), Fortinet, Checkpoint, Cisco FTD/ASA

NAC – Cisco ISE (preferred), Aruba ClearPass

Hands-on or understanding of networking concepts such as RADIUS, TACACS, MAB, Guest Flow

Good understanding of incident management, change management, and problem management

Good understanding of ITIL process and concepts

Strong verbal and written communication skills

Strong interpersonal skills

Ability to work with minimal levels of supervision or oversight