Product Support Specialist in Biotechnology

4 days ago


Delhi, Delhi, India BTL Biotechno Labs Pvt Ltd Full time

About BTL Biotechno Labs Pvt Ltd

BTL Biotechno Labs Pvt Ltd is a leading distributor of life science research products, sourcing from globally renowned manufacturers. We provide cutting-edge products and services to our customers in the life sciences field, facilitating breakthroughs in research and development.

Job Overview

We are seeking an experienced Product Support Associate with a background in Biotechnology to join our team in Delhi. This role requires excellent communication skills, technical knowledge, and time management abilities.

Main Responsibilities


• Proactively engage with new and existing customers via various communication channels to generate leads and close sales.


• Develop and maintain strong relationships with customers, addressing their needs and providing suitable solutions.


• Prepare accurate quotations for customers based on management guidelines.


• Track and manage leads, sales pipelines, and opportunities using CRM software.


• Prepare and manage purchase orders, quotations, and other sales-related documentation.


• Maintain a database of submitted and received quotations for regular follow-ups and records.


• Handle pre-sales and post-sales support, including technical information and competitor analysis.


• Provide exceptional customer service, follow up on orders, and resolve any inquiries or issues.


• Assist in preparing sales reports and forecasts for management.


• Stay updated with industry trends, competitor products, and market conditions.


• Collaborate with the field sales team to ensure smooth execution of sales strategies.

Requirements


• Master's degree in Biotechnology or a related field.


• Strong theoretical knowledge of biotechnology and life science research products.


• Proficiency in Microsoft Office, especially MS Excel, and basic mathematics skills.


• Ability to prioritize tasks, manage time effectively, and meet deadlines.


• Good communication skills, with a professional phone manner and tone.

Benefits Package

• Competitive salary: ₹ 25-30 lakhs per annum (dependent on qualifications and experience).

• Opportunities for professional growth and development within the company.

• A collaborative and innovative work environment.

• Health insurance and other company benefits.

Work Schedule

A full-time position, Monday - Saturday, 9:00 am – 5:00 pm.


  • Sales Professional

    4 days ago


    Delhi, Delhi, India BTL Biotechno Labs Pvt Ltd Full time

    About Us:BTL Biotechno Labs Pvt Ltd is a leading distributor of life science research products, sourcing from globally renowned manufacturers.We are committed to providing cutting-edge products and services to our customers in the life sciences field, helping them achieve breakthroughs in research and development.Job Overview:We are seeking an experienced...


  • Delhi, Delhi, India Lifelancer Full time

    Unlock Your Career Potential as a Cell Therapy Application SpecialistAre you passionate about advancing life-changing therapeutics from discovery to delivery? Do you want to join a team of dedicated professionals who are pioneers in the field of biotechnology?We are seeking an experienced Cell Therapy Application Specialist to join our team in the APAC...


  • Delhi, Delhi, India Lifelancer Full time

    Cytiva is at the forefront of providing new solutions to transform human health.We partner with customers across the globe to help them solve their most complex challenges and architect solutions that bring the power of science to life.As a Field Applications Specialist, you will be responsible for supporting customers by providing deep scientific knowledge...


  • Delhi, Delhi, India Talent Nexa Consulting Full time

    Job Title: Technical Product Support SpecialistCompany: Talent Nexa ConsultingJob Location: Fully RemoteEmployment Type: Full-TimeKey Responsibilities:Provide technical support to customers via email, chat, and phone calls.Research, diagnose, and troubleshoot issues to identify solutions.Perform regular follow-ups with customers, offering updates and action...


  • Delhi, Delhi, India Sopra Steria Full time

    Mainframe Production Support SpecialistWe are seeking a skilled Mainframe Production Support Specialist to join our team at Sopra Steria. The ideal candidate will have a strong background in Job Control Language (JCL) and mainframe development, with the ability to design, develop, and maintain batch processing jobs.Responsibilities include:Design, develop,...


  • Delhi, Delhi, India Lifelancer Full time

    Job DescriptionWe are seeking an experienced Life Science Applications Expert to join our team. As a Field Application Specialist, you will be responsible for supporting customers in the APAC region with their cell therapy needs.Your key responsibilities will include:Providing technical support and product demonstrations to customersCollaborating with...


  • Delhi, Delhi, India Product Space Full time

    Company Overview">At Product Space, we are dedicated to providing top-notch product management skills and preparing individuals for the industry in just 2 months. Our platform offers practical and directional guidance to help you excel in your product management career.">Job Description">This remote internship role for a Business Development Intern at...


  • Delhi, Delhi, India Panacea Biotec Full time

    **About Us**: Panacea Biotec is a leading biotechnology company dedicated to delivering innovative solutions for the healthcare industry.**Salary Estimate**: ₹800,000 - ₹1,200,000 per annum**Job Description**We are seeking an experienced Upstream Process Specialist to join our team in vaccine development. The successful candidate will be responsible for...


  • Delhi, Delhi, India Inspiration Manpower Consultancy Pvt Ltd. Full time

    About the RoleWe are seeking a highly skilled Technical Product Owner – Manufacturing System to join our team at Inspiration Manpower Consultancy Pvt Ltd. This role is responsible for implementing and supporting manufacturing systems, with a focus on Manufacturing Execution Systems (MES), Data Historians, Process Automation Systems or Industry 4.0...


  • Delhi, Delhi, India EarthChimp Full time

    We are seeking a highly skilled Vegan Product Sales and Customer Support Specialist to join our team at EarthChimp. This role is responsible for managing Amazon Seller Central, ensuring the success of our vegan protein shakes in the U.S. and U.K. markets.About the RoleThis full-time position requires an expert-level understanding of Amazon Seller Central,...


  • Delhi, Delhi, India Talent Nexa Consulting Full time

    Job Title: Product Support EngineerAbout Us:We are a cutting-edge company dedicated to innovation and customer-centricity. Our flagship product is an advanced software solution that empowers businesses to reach their full potential.Job Description:As a Product Support Engineer, you will deliver exceptional technical support, helping our customers navigate...

  • IT Support Specialist

    1 month ago


    Delhi, Delhi, India Adroit Infosystem Full time

    Job Summary: We are looking for a skilled IT Support Specialist to join Adroit Infosystem. The successful candidate will be responsible for deploying updates and fixes, providing Level 2 technical support, and using tools to reduce errors and improve customer experience.Key Responsibilities:Deploy updates and fixes to ensure smooth system operationProvide...


  • Delhi, Delhi, India CONWAR HIRE SERVICES PRIVATE LIMITED Full time

    We are looking for a skilled Customer Support Specialist to join our team at CONWAR HIRE SERVICES PRIVATE LIMITED.Job SummaryThis role involves providing exceptional customer support and resolving issues efficiently. The successful candidate will have excellent communication skills, product knowledge, and problem-solving abilities.About the JobWe are hiring...


  • Delhi, Delhi, India Ashu Career Aim Full time

    An Office Support Specialist plays a vital role in ensuring the smooth operation of an office. They are responsible for managing day-to-day tasks, maintaining a well-organized workspace, and providing administrative support to colleagues.Key responsibilities include:Office Management: The Office Support Specialist is responsible for overseeing office...


  • Delhi, Delhi, India PyjamaHR Full time

    Job Opportunity at PyjamaHRAre you passionate about gaming and providing top-notch customer service? We are seeking a skilled Gaming Technical Support Specialist to join our team!About the RoleAs a Gaming Technical Support Specialist, you will be responsible for providing professional technical support services to customers. This includes assisting with...


  • Delhi, Delhi, India SOFAR Full time

    Are you a motivated professional with a passion for providing exceptional customer support in the renewable energy sector? We are seeking an experienced Inverter Support Specialist to join our dynamic team at SOFAR SOLAR, a leading provider of innovative solar solutions.Job OverviewThis is an exciting opportunity to work with a cutting-edge technology...


  • Delhi, Delhi, India Trilliant Full time

    Trilliant is currently seeking a highly skilled Technical Support Specialist to join our team. As a Software Engineer in technical support, you will be responsible for providing direct interaction with Trilliant's customers and channel partners in support of new and existing products.The ideal candidate will have 5+ years of experience as a Software Support...


  • Delhi, Delhi, India Integrated Language Solutions Full time

    This is a remote position. Our company is looking for a skilled Global Sales and Support Specialist to join our team at Integrated Language Solutions.The successful candidate will be responsible for fielding inbound sales and support inquiries for their designated country and website marketplace. They will assist prospective customers with product-related...


  • Delhi, Delhi, India Spaark Overseas Full time

    Job Title: German Job IT ExpertAbout the Role:We are seeking a highly skilled and multilingual IT support specialist to join our international team at Spaark Overseas.Key Responsibilities:Provide first-line IT support for software and hardware issues, addressing queries in person, via phone, or through remote support.Record, qualify, prioritize, classify,...


  • Delhi, Delhi, India Tongues Translation Services LLC Full time

    We are seeking a skilled Computer Support Specialist to join our team at Tongues Translation Services LLC. In this role, you will be responsible for monitoring and controlling our computer systems, ensuring they operate smoothly and efficiently.As a Computer Support Specialist, you will be the first point of contact for technical issues and will work to...