Senior Finance Operations Specialist
2 weeks ago
We are creating a Finance Technology Center of Excellence in Bangalore to support our technology platforms used globally by the RTX Finance organization. This position will work closely with the U.S.-based COE Team to perform application maintenance activities, provide help desk support for our global Finance users, and assist with the implementation of new solutions.
Job SummaryThis Senior Finance Operations Specialist will be responsible for performing application maintenance activities, ensuring timely updates and meeting quality standards. They will also ensure help desk tickets are resolved within agreed service level times and monitor survey feedback to improve overall customer satisfaction.
Main Responsibilities:- Perform application maintenance activities, including metadata changes, user security, and member list updates; develop and execute test scripts; load FX rates; update Excel retrieve files; data loads and application rollovers.
- Resolve help desk tickets within agreed service level times and monitor survey feedback to improve customer satisfaction.
- Assist with development of training material, including training videos.
- Develop and maintain relationships with all stakeholders.
- A Master's degree in finance or accounting is required.
- Minimum 4-6 years of experience working in accounting, reporting, consolidation, planning/forecasting, or finance technology.
- Strong interpersonal skills and a proactive approach to problem-solving.
- Ability to work independently as well as collaboratively in a team.
- Working knowledge of MS Office with advanced knowledge in MS Excel.
Based on industry standards and location, this position offers a competitive salary range of $120,000 to $150,000 per year.
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