Process Operations Specialist
7 days ago
Company Overview: IGT Solutions is a leading provider of innovative solutions for the airline industry. We are committed to delivering exceptional customer experiences and operational excellence.
Salary: ₹250,000 - ₹500,000 per annum (depending on experience)
Job Description: As a Process Associate, you will play a crucial role in supporting various administrative and operational functions within our airline process. Your primary responsibilities will include ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service.
Key Responsibilities:
- Ticketing and Reservations: You will process ticket bookings, cancellations, and changes, ensuring accurate entry of passenger information and fare details.
- Customer Service: You will address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests.
- Data Entry and Reporting: You will maintain accurate records of transactions and generate reports as required by management.
Required Skills and Qualifications: To be successful in this role, you will require excellent communication skills and 0-4 years of experience in a similar field. A graduate degree is preferred but not mandatory.
Benefits: As an employee of IGT Solutions, you can expect a competitive salary, opportunities for growth and development, and a dynamic work environment.
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