Customer Service Advocate

2 days ago


India Remote Growth Partners Full time

At Remote Growth Partners, we are seeking a highly skilled CUSTOMER SERVICE ADVOCATE to join our collections team. As a key member of our team, you will be responsible for managing overdue payments and ensuring a positive customer experience.

The ideal candidate will have at least 3 years of experience in customer service or related roles, with exceptional written and verbal English communication skills. They should also possess strong attention to detail and problem-solving skills, as well as the ability to maintain clean and accurate CRM records.

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development. In addition, our flexible working hours allow you to work during U.S. business hours, with the flexibility to meet client needs.

Responsibilities:

  • Payment Follow-Ups: Reach out to customers with overdue payments and provide clear, professional options for resolution.
  • CRM Management: Keep customer records accurate and detailed for streamlined processes and reporting.
  • Customer Communication: Deliver high-quality service representative of the brand's ethos.
  • Upselling Opportunities: Identify and act on opportunities to upsell workshops and services.
  • Collaboration: Work closely with internal teams to ensure a seamless customer experience.

This is a fantastic opportunity to join a fast-growing company specializing in strategic business acquisitions. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



  • India ShypBUDDY Full time

    Company OverviewShypBuddy is a cutting-edge full stack ecommerce platform based in Mumbai. It offers innovative solutions, including free online store websites, logistics SaaS tools, online payment integrations, and marketing tools to help businesses succeed.Career OpportunitiesWe are seeking a highly skilled Strategic Client Advocate to join our team at...


  • India AppX (YC S21) Full time

    Job DescriptionA full-time Customer Success Manager position is available at AppX (YC S21) for an individual to ensure customer satisfaction, analyze data, and provide exceptional service.About the RoleEstablish clear client retention goalsProcess milestones for clients and employeesAssist customers with setting up programs or softwarePromote product...


  • India CommScope Full time

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. CommScope and its brands create network technology to bring people together. By joining our team, you will have an impact on CommScope’s Customers Experience by building strong relationships with customers and internal teams to deliver exceptional...


  • India BambooBox Full time

    About BambooBoxBambooBox is a B2B SaaS start-up offering a platform for growth marketers with advanced AI and ML-driven solutions to deliver marketing intelligence and boost revenue. Backed by Sequoia Surge, Emergent Ventures, and Escape Velocity, we help global organizations like Airtel Business, Darwinbox, and Peoplestrong achieve their goals.Job...


  • India Fundamento Full time

    About FundamentoFundamento is an innovative AI voice bot designed for enterprise contact centers. Built to serve the financial services industry, our AI voice bot can efficiently handle complex customer conversations with its advanced entity extraction models.Our cutting-edge technology allows us to work closely with companies like Hero FinCorp, IIFL,...


  • india Frido Full time

    Company Description:Frido, headquartered in Pune, is on a mission to empower people to live pain-free, fulfilling lives through innovative product design. Our award-winning lineup—ranging from wheelchairs and shoe inserts to seat cushions—has earned prestigious accolades such as Amazon's Choice and Bestseller tags in the Indian market. We are passionate...


  • India TagMango Full time

    About UsAt TagMango, we're revolutionizing the way content creators build learning social networks. Our SAAS platform empowers them to monetize their courses, workshops, and memberships while engaging communities and gamifying learning.Your RoleWe're seeking a skilled Customer Success Associate to join our team in Mumbai. As the face of our company, you'll...


  • India ToolJet Full time

    About the company ToolJet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture...


  • India BiteSpeed Full time

    About UsBiteSpeed is a pioneering SaaS startup in the e-commerce marketing and sales space, backed by renowned investors like Sequoia Capital India.We're on a mission to revolutionize customer engagement and sales for e-commerce brands globally. Our innovative approach has already helped us grow 10X in the past year.Our RoleWe're seeking a skilled Digital...


  • india ToolJet Full time

    About the companyToolJet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture...

  • Customer Care Advisor

    7 months ago


    India Vodafone Full time

    **Description**: **Job Responsibility**: - Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service; - Meets defined KPIs including NPS and sales; - Processes transactional activities in line with Vodafone standards, policies and processes; - Uses time proactively and efficiently to deliver...


  • India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...

  • Customer Care Advisor

    7 months ago


    India Vodafone Full time

    **Description**: - s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone - s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with...


  • india ToolJet Full time

    About the company ToolJet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture...


  • india ToolJet Full time

    About the company ToolJet is a leading open-source low-code platform that empowers teams to effortlessly build and deploy custom internal tools. With a dynamic team of over 50 talented members spread across India and USA, we are driving innovation and efficiency in businesses worldwide. Backed by top-tier investors like Microsoft’s M12, Nexus Venture...


  • india Devo Full time

    Develops and delivers detailed technology solutions, based on Devo’s platform, through consulting project activities.Support system architecture definition, hardware/software specification and/or design, implementation, testing, client training, problem identification, and solution deployment.Develops parsers, dashboards, alerts and other content in the...


  • India Assured Justice LLP Full time

    About Assured Justice LLPWe are a growing law firm headquartered in Bangalore, with offices across various cities. Our advocates handle clients across different sectors and practice areas.Salary: ₹60,000 - ₹80,000 per month (depending on experience)Job OverviewThe Customer Relationship Development Specialist will be responsible for managing client...


  • India LetsDressUp (LDU) Full time

    At LetsDressUp (LDU), a pioneering fashion company, we're building an inclusive brand that empowers women to dress up in their size and style sustainably. As a Customer Success Executive, you'll play a pivotal role in ensuring customer satisfaction and driving repeat purchases.We're seeking a highly motivated and customer-centric individual to join our team...


  • India OnProcess Full time

    **Vacancy Name** - Associate, Customer Service **Vacancy No** - VN882 **Employment Type** - Full Time **Location Country** - India **About OnProcess** - We’re on a bit of a mission at OnProcess. We are helping the world’s service supply chains get a whole lot better. Why? Because we believe that great customer service is a necessity, digital...


  • India Welt Forex Pvt Ltd. Full time

    Company Description We are renowned money exchange dealers in Pune, offering currency exchange services with the best rates. With strong relationships with multiple foreign nations, we ensure cost-effective and reliable currency exchange solutions. Our goal is to provide convenient currency exchange services from the comfort of our clients' place. ...