Customer Experience Specialist

2 days ago


Mumbai, Maharashtra, India Work Store Limited Full time

We are seeking a Customer Experience Specialist to join our team at Work Store Limited. This role is responsible for providing exceptional customer service and support, ensuring that our valued clients receive top-notch experiences.

Job Overview

This is an exciting opportunity to be part of a dynamic team and make a real impact on our customers' lives. As a Customer Experience Specialist, you will be the primary point of contact for our customers, addressing their inquiries, resolving issues, and providing timely and accurate responses.

**Key Responsibilities:**

  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about products, pricing, and availability
  • Work with internal departments to meet customer needs
  • Data entry in various platforms

**Requirements:**

  • At least 1-3 years' relevant work experience
  • Proven experience in customer service or a related role
  • Strong communication skills, both verbal and written
  • Exceptional problem-solving skills and ability to think critically
  • Empathetic and customer-centric approach to handling inquiries and resolving issues

**Estimated Salary:** ₹400,000 - ₹600,000 per annum, depending on experience and qualifications. The ideal candidate should have excellent phone etiquette, strong organizational skills, and the ability to multi-task and prioritize work effectively.



  • Mumbai, Maharashtra, India AideWiser SolTek Full time

    AideWiser SolTek is seeking a highly motivated Customer Experience Specialist to join our team. In this role, you will be responsible for enhancing customer experience through various delight channels.As a Customer Experience Specialist, your primary focus will be on responding to customer queries in a timely and accurate manner via chat. You will also need...


  • Mumbai, Maharashtra, India armor Full time

    About UsAt armor, we're revolutionizing the way creators launch game-changing consumer brands. Our first brand in consumer electronics is a collaboration with a creator having over 15 million followers.Our MissionWe empower creators to build and bring their vision to market in the digital age. With funding from prominent founders like Ritesh Agarwal, Jaynti...


  • Mumbai, Maharashtra, India RummyVerse Full time

    RummyVerse is a leading online gaming platform that offers an exciting experience to its customers. We are looking for a talented Customer Experience Specialist who can help us deliver exceptional customer service and ensure a positive experience for our users.As a Customer Experience Specialist, you will be responsible for handling all types of customer...


  • Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full time

    At Cloud Counselage Pvt Ltd, we're committed to delivering exceptional customer experiences that drive long-term relationships and business growth.OverviewThe Customer Experience and Engagement Specialist plays a vital role in ensuring our customers receive personalized support and attention to meet their unique needs.This role requires strong interpersonal...


  • Mumbai, Maharashtra, India TTEC Full time

    Unlock Your Career Potential">We are seeking a skilled Customer Experience Specialist to join our team in Mumbai, India. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the Role:You will be responsible for handling incoming customer communications,...


  • Mumbai, Maharashtra, India DBS Bank Full time

    **Job Overview**DBS Bank is seeking a skilled Customer Experience Improvement Specialist to join our team. As a specialist, you will play a key role in enhancing customer satisfaction and driving business growth.ResponsibilitiesAnalyze customer feedback and data to identify areas for improvementDevelop and implement process improvements to enhance customer...


  • Navi Mumbai, Maharashtra, India TaskUs Full time

    At TaskUs, we're looking for a highly skilled Customer Experience Specialist to join our team. As a Quality Analyst, you will play a critical role in providing world-class service to our clients.Our ideal candidate has strong verbal and written communication skills, with the ability to type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns. They...


  • Mumbai, Maharashtra, India BridgeLoyalty Customer Experience Management LLP Full time

    At BridgeLoyalty Customer Experience Management LLP, we are seeking an exceptional Executive Assistant to join our team in Mumbai. This full-time on-site role offers a unique opportunity to provide high-level administrative support to our leaders while driving business success.With a strong focus on delivering value to clients and end consumers, our team is...


  • Mumbai, Maharashtra, India NMIMS Full time

    About the Role:NMIMS seeks a skilled Customer Experience Quality Specialist to join our team. In this role, you will play a key part in ensuring the highest standards of quality and customer service are met.Responsibilities:Assessing the quality of call center associates' performanceMonitoring inbound and outbound calls and emails to evaluate demeanor,...


  • Mumbai, Maharashtra, India Experience Commerce Full time

    At Experience Commerce, we're on the lookout for a talented Content Creation Specialist to join our dynamic team. In this role, you'll be responsible for conceptualizing and creating compelling content pieces that align with our brand philosophy, while collaborating closely with design partners to deliver exceptional creative solutions.About UsWe're...


  • Mumbai, Maharashtra, India Livspace Full time

    We are seeking a highly skilled Customer Experience Specialist to join our team at Livspace. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through effective retail operations.Job OverviewThis is a key position within our organization, requiring a strong commitment to customer satisfaction...


  • Mumbai, Maharashtra, India ProPMO Services Private Limited Full time

    We are seeking an experienced Technical Support Specialist to join our team in Mumbai. As a key member of our support team, you will be responsible for providing exceptional customer experience and ensuring timely resolution of technical issues.The ideal candidate will have 1-2 years of experience in application support and excellent communication skills....


  • Mumbai, Maharashtra, India Newfold Digital Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Newfold Digital. As a key member of our customer support team, you will be responsible for providing exceptional end-to-end customer experiences through troubleshooting technical issues, providing timely feedback, and supporting the roll-out of new applications.


  • Mumbai, Maharashtra, India Yotta Data Services Private Limited Full time

    Job DescriptionWe are seeking a skilled Customer Happiness Officer to join our team at Yotta Data Services Private Limited. The successful candidate will be responsible for ensuring 100% customer happiness by providing exceptional service, addressing client complaints, and exceeding customer expectations.Responsibilities:


  • Mumbai, Maharashtra, India RW RETAIL PRIVATE LIMITED Full time

    Company OverviewRW RETAIL PRIVATE LIMITED is a leading luxury retail company dedicated to delivering exceptional customer experiences.SalaryWe offer a competitive salary of $65,000 per annum, commensurate with experience and qualifications.Job DescriptionThe Customer Experience Specialist will play a vital role in creating memorable and sophisticated...


  • Mumbai, Maharashtra, India The Solved Skin Full time

    The Solved Skin is on a mission to make it easy for people with skin concerns to have clear, healthy skin.We are looking for someone who can be organized and structured, creating processes as needed.Key Responsibilities:Understand the category, the products, the science behind themAnswer customer queries in an informed and smart mannerSpeak to consumers and...


  • Mumbai, Maharashtra, India Nexus Jobs Full time

    Nexus Jobs is seeking a Travel Experience Specialist to provide expert advice and assistance to clients in selecting and booking travel arrangements. The ideal candidate will have excellent interpersonal communication skills, strong verbal and written communication skills, and experience in travel planning and management.Job SummaryThe Travel Experience...

  • Product Designer

    4 days ago


    Mumbai, Maharashtra, India Nua Full time

    About NuaNua is a pioneering direct-to-consumer brand that revolutionizes women's wellness in India. Founded on a vision to transform the lives of women, our journey began with a simple yet innovative product that catered to their unique needs.We soon realized that our customers' requirements extended beyond just this one product. So, we embarked on a...


  • Mumbai, Maharashtra, India ADCI - Maharashtra - D80 Full time

    We are looking for an Audio Experience Specialist to join our International Product Team at ADCI in Maharashtra, India.Company OverviewAmazon Music is a leading audio entertainment service that connects fans, artists, and creators through music, podcasts, and culture. Our mission is to bring fans closer to what they love, with curated and personalized...


  • Navi Mumbai, Maharashtra, India JioSaavn Full time

    About JioSaavnJioSaavn is South Asia's leading audio streaming service that empowers users to access, discover, and listen to their favourite songs & podcasts across languages and genres. We leverage digital technology, data analysis (which we have coined Music Science), and a strong, fearless business acumen to reach all corners of the globe. Our...