Senior Contract and Invoicing Specialist

The role of Senior Contract and Invoicing Specialist entails overseeing the entire lifecycle of global software agreements, ensuring adherence to corporate policies, revenue recognition standards, service provisioning, and legal requirements. This position is responsible for managing contract implementation, leading the invoicing function to guarantee billing accuracy, timeliness, and alignment with client-specific requirements. Additionally, the role serves as the primary point of contact for cross-functional projects, participating in project scoping, success definition, and UAT closure.

This position plays a critical role in ensuring seamless revenue flow, risk mitigation, and transparent reporting by managing upstream contracts and downstream invoicing processes together.

• Contract Lifecycle Management
• Lead the team responsible for implementing contracts and ensuring compliance with finance policies, revenue recognition rules, service provision, and audit requirements.
• Manage centralized repository and maintain version control.

• Financial & Compliance Oversight
• Validate billing frequency, payment terms, taxation, and revenue allocation in contracts.
• Ensure compliance with audit, revenue recognition, and financial reporting standards.

• Invoicing & Billing Management
• Lead the invoicing team to ensure timely, accurate, and compliant customer billing.
• Align invoicing practices with contract terms, purchase orders (POs), payment schedules, and customer-specific requirements.
• Reduce billing errors and disputes through process controls and automation.
• Partner with Sales, RevOps, and other teams to resolve invoicing discrepancies quickly.
• Ensure proper tax handling (GST, VAT, etc.) and alignment with regional finance regulations.

• Cross-Functional Collaboration
• Act as a liaison between Finance, Sales, Legal, and RevOps for seamless contract-to-cash execution.
• Collaborate with RevOps and IT to integrate contract and invoicing processes into Salesforce/ERP.

• Project Involvement (Finance POC)
• Represent Finance in cross-functional projects impacting order-to-cash, revenue recognition, or reporting.
• Participate in scoping, define finance-related success measures, and identify risks/impacts.
• Champion automation and AI-enabled improvements for contract and invoicing efficiency.

• Process Excellence & Automation
• Drive improvements in contract and invoicing workflows to shorten cycle times and reduce errors.
• Leverage CLM tools, ERP integrations, and Salesforce automation for visibility and scalability.
• Implement AI-based contract risk detection and billing reconciliation for improved compliance.

• Team Leadership
• Manage and mentor both Contracts and Invoicing teams, building high accuracy and compliance standards.
• Define KPIs such as contract turnaround time, invoice accuracy, dispute rate, compliance score, and UAT effectiveness.
• Foster a culture of accountability, precision, and cross-functional partnership.

• Bachelor's degree in finance, Accounting, or Business; MBA is a plus.
• 10–14 years of experience in Finance, Contracts Management, Invoicing, or Revenue Assurance in SaaS/B2B.
• 2–3 years of experience leading contracts/invoicing/finance operations teams.
• Prior exposure to cross-functional project delivery and system implementations is a plus.
• Strong understanding of SaaS contracts, invoicing workflows, revenue recognition, and compliance frameworks.
• Hands-on expertise in Salesforce CRM, CLM systems, and ERP/Finance platforms (Oracle, SAP, etc.).
• Proficiency in UAT/project management tools (e.g., JIRA, Agile).
• Strong analytical, communication, and stakeholder management skills.

• Contract accuracy & compliance rate
• Invoice accuracy & on-time delivery rate
• Reduction in billing disputes and revenue leakage
• UAT/project closure success rate
• Stakeholder satisfaction (Sales, Legal, Finance, Project Teams)
• Team productivity and engagement

This role ensures that revenue integrity is protected from the contract stage through to cash realization. It reduces risk, drives compliance, and enhances customer trust by delivering accurate, timely invoices aligned with contractual terms. Additionally, by leading Finance involvement in cross-functional projects, the role strengthens automation, transparency, and scalability — enabling the company's financial operations to support rapid SaaS growth.