Transformation Lead

7 days ago


Mumbai, Maharashtra, India IDFC FIRST Bank Full time

**Job Overview**

IDFC FIRST Bank is seeking a highly skilled Transformation Lead to join our team. As a key member of our Wholesale Banking Operations, you will be responsible for managing transformation projects and driving excellence in service delivery.

About the Role

We are looking for an experienced professional with 5-10 years of relevant experience in project management and service delivery. Your primary deliverables will include:

  • Managing key transformation projects independently or in collaboration with subject matter experts;
  • Tracking progress and ensuring timely completion;
  • Implementing quality controls and monitoring mechanisms to drive excellence;
  • Reviewing and improving production measurement tools and standards;
  • Supporting the delivery of management information reports and dashboards;
  • Effective governance and KPI review with senior management;
  • Refining metrics and stabilizing data collection methodologies;
  • Collaborating across business units and COO functions.

Key Responsibilities

Your responsibilities will include:

  • Developing and implementing project plans and timelines;
  • Coordinating with stakeholders and team members to ensure effective communication and collaboration;
  • Maintaining accurate records and reporting progress to management;
  • Identifying and addressing potential risks and issues;
  • Providing training and support to team members as needed.

Qualifications and Experience

To be successful in this role, you will need:

  • A bachelor's degree in any field;
  • A minimum of 5-10 years of experience in project management and service delivery;
  • Excellent communication and interpersonal skills;
  • A strong analytical mindset and problem-solving ability;
  • The ability to work independently and as part of a team.

Compensation and Benefits

We offer a competitive salary range of ₹25,00,000 - ₹35,00,000 per annum, depending on experience. In addition to your base salary, you will also be eligible for benefits such as health insurance, retirement savings plan, and paid time off.


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