Return Operations Manager

20 hours ago


Gurgaon, Haryana, India V-Mart Retail Ltd. Full time

Job Description:

We are seeking a skilled Return Operations Manager to join our team at V-Mart Retail Ltd. As a key member of our retail ecosystem, you will be responsible for developing and implementing return policies and procedures that meet the evolving needs of our customers.

About the Role:

In this role, you will coordinate with various departments, including stores, logistics, IT, and finance, to ensure seamless return operations. Your responsibilities will include monitoring and analyzing return data to identify trends and areas for improvement, training and supporting staff on return processes and best practices, and managing relationships with marketplaces and stores involved in the return process.

Key Responsibilities:



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