Senior Quality Assurance Engineer
1 month ago
We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at SLK Software Private Limited. As a key member of our Delivery Excellence team, you will be responsible for providing process and quality assurance support to projects in a CBU. Your primary focus will be on working with the Project Owner and Delivery team to develop project-specific processes, participating in project reviews, tracking metrics, and reporting on project health.
Key Responsibilities- Participate in receiving, analyzing, and improving customer satisfaction, reducing customer complaints and customer-reported defects.
- Contribute to customer status calls and customer reviews from a Process & Quality perspective.
- Develop and implement PPQA plans for CBU projects, perform, monitor, and report activities to concerned stakeholders.
- Contribute to Quality reviews and improvement initiatives within the CBU.
- Participate in Operational Reviews and Internal team meetings.
- Support Project Owners and Project Managers in process tailoring, planning, estimation, risk management, and reviews.
- Ensure project adherence to QMS and defined software processes through health reviews and compliance reviews/audits.
- Define metrics for projects, track periodically, and publish to management.
- Review project planning documents and engineering artifacts to ensure First Time Right/Quality at source.
- Assist Project Owners/Managers in process tailoring and establishing project software development processes based on SLK processes and customer/project-specific requirements.
- Develop practical and innovative thoughts for optimization/efficiency improvement.
- Actively participate in nominated training programs.
- Bachelor of Engineering (any discipline) or MCA.
- Certifications: CSQA, CSM, Six Sigma (Green Belt), ITIL (desired).
- Overall: 2-3 years.
- Relevant: 1-2 years.
- Awareness of Banking, Financial Services, Insurance, Manufacturing, Supply Chain, Energy & Utilities Domain.
- Knowledge of SDLC (Waterfall, Iterative, Agile) and various Quality Models/Framework (CMMI, ISO).
- Knowledge of Quality Assurance, Control, and Improvement activities.
- Good communication skills (oral & written).
- Ability to manage a team and interact with Project Owners/Managers.
- Proficient use of ALM tools like Version One, TFS, MS Office tools like MS Excel.
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