Director of Quality Assurance

1 month ago

Mumbai, Maharashtra, India NMIMS Full time

About Us:

NMIMS is a leading educational institution committed to delivering high-quality education. We are seeking a highly skilled and experienced professional to join our team as a Director of Quality Assurance.

Job Purpose:

This role is responsible for developing and implementing a comprehensive quality assurance system to ensure the highest standards of educational quality and continuous improvement of programs at NMIMS. The Director of Quality Assurance will be responsible for developing, implementing, and monitoring quality assurance processes and procedures to enhance the overall educational experience for students and stakeholders.

Key Responsibilities:

  • Develop and implement internal quality assurance policies, procedures, and systems in alignment with UGC guidelines, institutional goals, accreditation standards, and best practices.
  • Devise mechanisms to ensure that the quality of online and offline programs matches the quality of relevant programs in conventional mode.
  • Devise mechanisms for interaction with and obtaining feedback from all stakeholders, learners, teachers, staff, parents, society, employers, and government for quality improvement.
  • Suggest measures to authorities at NMIMS for qualitative improvement.
  • Design and implement assessment tools, surveys, and evaluation processes to measure the effectiveness of educational programs, curriculum, and instructional methods.
  • Collaborate with educators and curriculum developers to enhance and update educational materials, ensuring alignment with learning objectives and quality standards.
  • Conduct thorough reviews of educational content, including textbooks, online courses, videos, assessments, and learning materials.
  • Arrange workshops, seminars, and symposiums focusing on quality-related themes, ensuring the active participation of all stakeholders.
  • Develop and collate best practices in all areas leading to quality enhancement in services to learners and disseminate to all concerned stakeholders at NMIMS.
  • Collect, collate, and disseminate accurate and reliable statistics about the quality of programs.
  • Ensure that program project reports for each program are prepared according to the norms and guidelines prescribed by the appropriate regulatory authority.
  • Provide inputs for restructuring programs to make them relevant to the job market.
  • Act as the nodal coordinating unit for seeking assessment and accreditation from designated bodies for accreditation, such as NAAC and AICTE.
  • Coordinate with relevant regulatory authorities for audits and inspections.
  • Work under the guidance of the Director Academics to ensure compliance with UGC regulations and other statutory requirements with all local, state, and central regulations.
  • Develop and maintain compliance procedures and documentation.
  • Prepare annual reports of the CIQA and submit to statutory bodies. Also, ensure other internal MIS is available, such as MIS for VC, Central Academic, Workload Analysis, BOM, Research, Annual Reports, etc.
  • Provide training and support to faculty and staff on quality assurance procedures and best practices in education.
  • Identify potential compliance risks and develop strategies to mitigate them. Conduct internal audits to identify areas of non-compliance and develop action plans for improvement.
  • Prepare and submit reports to senior management and regulatory bodies detailing compliance status and improvement efforts.
  • Monitor trends, emerging regulations in education, and collaborate with other HEIs on various quality benchmarks and best practices.
  • Supervise a team of compliance officers, auditors, or QA specialists, providing guidance, training, and support.

Key Interactions:

Internal Stakeholders: University Departments, Vendors, Authorities of Statutory/Accreditation Depts

Dimensions:

  • Manage a team of QA, Compliance coordinators.

Requirements- Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Attention to detail and a commitment to quality improvement.
  • Identify issues and challenges related to educational quality and develop knowledge of educational assessment and evaluation methods.
  • Strong analytical and data-driven decision-making skills.
  • Project management and organizational skills.
  • Ability to work collaboratively with diverse teams and stakeholders.
  • Knowledge of relevant software and tools for data analysis and reporting.
  • Willingness to stay current with developments in education quality assurance and best practices.

Requirements- Education & work experience:

  • Doctoral Degree-Ph.D
  • Extensive experience in higher education administration, with a focus on quality assurance and accreditation processes or a similar role within an educational institution.
  • In-depth knowledge of UGC regulations, guidelines, and quality assurance frameworks applicable to higher education institutions.

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