Chief Technology Officer for Digital Customer Experience

1 week ago


Bengaluru, Karnataka, India Algonomy Full time
About the Role

We are seeking a highly experienced Chief Technology Officer to lead our engineering team in delivering complex software solutions. As a technical architect, you will be responsible for designing and implementing robust, scalable, and secure systems.

Key Responsibilities
  • Lead the development of tech delivery and sustenance plans, communicating effectively with internal stakeholders.
  • Collaborate with customers on design and architecture discussions for their implementations.
  • Ensure quality and timely engineering delivery against plan and estimations.
  • Maintain performance and robustness of production systems.
  • Implement governance and best practices across the organization.
Main Deliverables
  • Quality and timely engineering delivery against plan and estimations.
  • Performance and robustness of production systems.
  • Governance and best practices.
Secondary Responsibilities
  • Optimize infrastructure costs.
  • Future-proof the product architecture.
Requirements
  • Hands-on experience with cloud technology solutioning (full stack with SQL and NoSQL, auto-scale, message queues, big data processing).
  • Experience with ML Apps is an advantage.
  • 6-8+ years of experience in a similar role, leading an engineering team for complex software delivery.
About Algonomy
  • We are a global leader in algorithmic customer engagement, powering digital-first strategies for retailers and brands.
  • We have industry-leading retail expertise in connecting demand to supply with real-time customer data platforms.
  • We enable 1:1 omnichannel personalization, customer journey orchestration, and customer analytics with Xen AI at its core.
Algonomy's Presence
  • We are headquartered in San Francisco and Bangalore.
  • We have a presence in over 20 countries.


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