Chief Technology Officer for Digital Customer Experience
1 week ago
We are seeking a highly experienced Chief Technology Officer to lead our engineering team in delivering complex software solutions. As a technical architect, you will be responsible for designing and implementing robust, scalable, and secure systems.
Key Responsibilities- Lead the development of tech delivery and sustenance plans, communicating effectively with internal stakeholders.
- Collaborate with customers on design and architecture discussions for their implementations.
- Ensure quality and timely engineering delivery against plan and estimations.
- Maintain performance and robustness of production systems.
- Implement governance and best practices across the organization.
- Quality and timely engineering delivery against plan and estimations.
- Performance and robustness of production systems.
- Governance and best practices.
- Optimize infrastructure costs.
- Future-proof the product architecture.
- Hands-on experience with cloud technology solutioning (full stack with SQL and NoSQL, auto-scale, message queues, big data processing).
- Experience with ML Apps is an advantage.
- 6-8+ years of experience in a similar role, leading an engineering team for complex software delivery.
- We are a global leader in algorithmic customer engagement, powering digital-first strategies for retailers and brands.
- We have industry-leading retail expertise in connecting demand to supply with real-time customer data platforms.
- We enable 1:1 omnichannel personalization, customer journey orchestration, and customer analytics with Xen AI at its core.
- We are headquartered in San Francisco and Bangalore.
- We have a presence in over 20 countries.
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