Digital Infrastructure Transformation Leader
1 week ago
Company Overview
Equinix is the world's leading digital infrastructure company, operating over 250 data centers across the globe. Our trusted platform enables digital leaders to bring together and interconnect foundational infrastructure at software speed.
We are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Description
The Manager, Business Analysts supervises a team responsible for commercial fulfillment strategy and process execution to support customer novation, entity name changes, and contract/asset transfer.
This role requires a strong business-savviness with experience in managing all facets of the employee journey/life cycle. The ideal candidate will have a proven track record leading organizations through impactful transformation and simplification.
Salary: $120,000 - $180,000 per year, depending on experience
Required Skills and Qualifications
- At least 10 years relevant professional experience, with minimum 5 years as people manager
- Strong business-savviness with experience in digital transformation and the digital business landscape
- Active and empathetic listener, able to understand pain points from customers and stakeholders
- Passionate to serve others, win as a team, think outside the box while keeping things simple, and always put customers at the center of everything
- Agile and adaptable when dealing with problems, ambiguities and changes
- Proven track record managing and optimizing ongoing service operations through process improvement methodologies, change management and observed through appropriate metrics
- Experience working for MNC in Data Center, Cloud, Telecom or Digital Business, in Business, Revenue, Sales, Customer Care, Legal and/or Finance Operations department (desirable)
- Project management and process improvement certified (desirable)
Benefits
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. We are an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
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