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Customer Relationship Associate

1 month ago

Jamshedpur, Jharkhand, India Capital links Full time

Company Overview

Capital Links is a leading financial services provider offering a range of products and services tailored to meet the diverse needs of its clients. With a strong presence in Jamshedpur, Jharkhand, the company serves a wide clientele across various sectors.

Job Overview

The Customer Relationship Officer at Capital Links plays a pivotal role in fostering strong customer relationships and ensuring complete satisfaction. As a key member of the team, the incumbent will be responsible for managing customer interactions, resolving queries, and promoting products and services.

Key Responsibilities

  • Build and maintain strong relationships with customers
  • Address customer inquiries and concerns in a prompt and professional manner
  • Promote company products and services to customers
  • Collaborate with sales teams to achieve customer satisfaction goals

Requirements and Skills

  • Excellent communication and interpersonal skills
  • Strong sales and marketing acumen
  • Ability to work in a team environment
  • Knowledge of commercial banking products and services