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Senior SAP Technical Consultant

1 month ago

Bengaluru, Karnataka, India SAP Full time

About the Role

SAP is seeking a highly skilled Senior SAP Technical Consultant to join our team as a Technical Service Manager. As a key member of our Enterprise Cloud Services delivery organization, you will be responsible for delivering high-quality results consistently and contributing to SAP's global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise.

Key Responsibilities

  • Act as a trusted technical advisor in the safeguarding and optimization of customer investments into SAP ECS.
  • Own the customer landscape and advise on critical and complex landscape changes during life cycle management.
  • Work as a team with Customer Delivery Managers (CDMs) and ECS internal service delivery to serve and delight our customers.
  • Analyze customer technical requirements and organize / co-ordinate experts from ECS Delivery team and drive those topics to resolution to the satisfaction of the customer.
  • Present the intricacies of the private offering, technical details, and engagement model to internal and external stakeholders.
  • Support the customer or SAP services teams to build customer-specific cloud roadmaps that cover topics around Infrastructure Architecture, Technical Managed services, security, and integration.
  • Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
  • Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.
  • Conduct Technical & operational reviews (monthly) to measure the progress against defined Cloud architecture & roadmap; establish and drive resolution plans to resolve issues and problems to completion.

Requirements

  • Bachelor's degree or higher in one of the following areas: Computer Science, Engineering, Information Management.
  • High proficiency in customer communications and presentations is required.
  • High proficiency in the SAP product portfolio, offerings, and industry solutions.
  • Good understanding of SAP solutions (releases, platform interdependencies, etc.)
  • Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
  • Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).

About SAP

SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.