Card Operations Specialist

4 weeks ago


Mumbai, Maharashtra, India Outsized India Private Limited Full time

Card Operations Specialist

Our client, a leading global payments firm, is seeking a highly skilled Card Operations Specialist to manage and optimize settlement and reconciliation processes related to card operations.

Key Responsibilities:

  • Liaise with the client's card operations team to establish and optimize settlement processes for new card products.
  • Manage daily settlement activities and ensure timely and accurate transfer of funds.

Reconciliation and Reporting:

  • Conduct detailed reconciliation and investigate discrepancies in card-related processes.
  • Manage and execute postings to clear any breaks or discrepancies identified.
  • Support customer credits and maintain effective communication with stakeholders to address and resolve issues.

Operational Support and Coordination:

  • Provide operational support for key activities in coordination with the client's Technical Account Management team.
  • Liaise with payment firms to set up new Interbank Card Association (ICA) and Bank Identification Numbers (BINs) for new card products, including specification of required parameters.
  • Define business requirements and configure settings for new products to ensure operational readiness.
  • Develop test cases and coordinate user acceptance testing to ensure new card products meet specified requirements.
  • Collaborate with fraud and risk teams to define appropriate BIN ranges for new debit and credit cards.
  • Coordinate with third-party vendors, including card printing services and couriers, as necessary.

Qualifications and Experience:

  • 8-10 years of professional experience in banking, specifically in settlement and reconciliation operations related to card products.
  • Proven ability to manage largescale settlements and financial reconciliations.
  • Strong analytical skills and ability to identify, investigate, and resolve financial discrepancies.
  • Excellent communication skills for coordinating with multiple internal and external stakeholders.
  • Familiarity with setting up and managing ICA and BINs for card products.
  • Experience in defining business requirements, creating test cases, and managing user acceptance testing.
  • Ability to work collaboratively in a team environment and manage relationships with third-party vendors.

This is a contractual role and will be on an initial 12-month contract. This role is based out of Dubai, UAE.

Why this role?

This role offers an excellent opportunity to contribute to the efficient operation and continuous improvement of card services within a leading global payments firm.



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