Tax Compliance Specialist, Stripe
3 weeks ago
About the Role
We are seeking a highly skilled Quality Associate to join our Tax Jar team. As a Quality Auditor, you will be responsible for conducting thorough audits, reporting findings to stakeholders, and driving process improvements.
Responsibilities
- Audit and Review: Develop and execute quality audits/reviews in accordance with applicable policies and procedures.
- Reporting: Draft and circulate detailed monthly QA reports outlining QA scores and trends, highlighting any issues and recommended actions.
- Coaching and Development: Support functional coaching for new and existing credit risk operations associates, as needed.
- Documentation: Maintain clear and organized documentation on Quality Assurance processes, including sampling logic and coverage.
Requirements
- Experience: Minimum 1-5 years of experience in user support (tax jar) programs.
- Project Management: Ability to manage multiple projects simultaneously with minimal supervision.
- Analytical and Communication Skills: Excellent analytical and communication skills.
- Fintech Environment: Familiarity working in a fast-moving fintech environment.
Benefits
The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience. This figure includes base pay and bonuses, reflecting the company's compensation package.
Work Arrangements
As a member of our team, you can expect to spend at least 50% of your time in the office or with users, subject to variations based on role, team, and location.
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