Cloud Service Delivery Manager

1 day ago


India ThoughtSol Infotech Pvt. Ltd Full time
Job Title

Cloud Service Delivery Manager - Delhi NCR

About the Role

We are seeking a highly skilled and motivated Cloud Delivery Services Manager to oversee the delivery and management of cloud solutions for our clients.

The successful candidate will have a strong technical background, excellent project management skills, and the ability to lead a team in a fast-paced environment. This role is critical in ensuring our cloud services are delivered efficiently, effectively, and in alignment with client needs and organizational goals.

Key Responsibilities:
  • Oversee the end-to-end delivery of cloud services, ensuring they meet quality standards, timelines, and budget constraints.
  • Act as the primary point of contact for clients regarding cloud service delivery, addressing any concerns and ensuring high levels of client satisfaction.
  • Plan, execute, and finalize cloud delivery projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants.
  • Manage a team of cloud engineers and specialists, providing guidance, support, and performance management.
  • Identify opportunities for improving cloud service delivery processes and implement best practices to enhance efficiency and effectiveness.
  • Provide technical guidance and support in the design, implementation, and maintenance of cloud solutions.
  • Identify and manage risks associated with cloud service delivery, implementing mitigation strategies as necessary.
  • Develop and deliver regular reports on the status of cloud delivery projects, including performance metrics, to senior management.
  • Visit the client location, get an update on cloud services, and resolve any challenges immediately to ensure smooth functioning.
  • Excellent verbal and written communication skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
Qualifications:

Bachelor's degree in computer science, Information Technology, or a related field. A master's degree is a plus.

Minimum of 2 years of experience in cloud service delivery or a related field.

Salary:

Expected salary range: ₹1,200,000 - ₹1,800,000 per annum, depending on qualifications and experience.


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