Retail Sales Associate

1 month ago


Pune, Maharashtra, India Uni Seoul Full time
Job Title: Retail Sales Associate

Location: Viman Nagar, Pune

Company: Uni Seoul (Ignited Brain Solutions LLP)

Reports To: Store Manager/Head of Retail Operations

About Uni Seoul:

Uni Seoul is a fast-growing lifestyle brand offering a range of Korean-inspired products across categories such as Home & Living, Personal Care, Fashion, and more. Our mission is to elevate everyday life through stylish, functional products at accessible prices.

Key Responsibilities:

Customer Engagement
  • Engage with customers in a friendly and professional manner, providing personalized product recommendations to meet their needs.
  • Address customer complaints and resolve issues promptly and courteously.
Sales and Product Knowledge
  • Achieve daily and weekly sales targets by actively promoting products and engaging with customers.
  • Stay informed about current products, promotions, and store policies to provide accurate information to customers.
Store Presentation and Merchandising
  • Ensure the sales floor is well-organized, clean, and visually appealing, with accurate product displays and restocked shelves.
  • Assist in receiving shipments and properly organizing stock rooms.
Cash Handling and Transactions
  • Process sales transactions accurately using the point-of-sale (POS) system, handling customer payments and ensuring proper procedures are followed.
  • Balance the cash register at the end of shifts and ensure all transactions are recorded properly.
Team Collaboration and Support
  • Collaborate with other team members to achieve sales goals and ensure smooth store operations.
  • Participate in regular team meetings and training sessions to stay updated on store policies and product knowledge.

Qualification:

  • Education: High school diploma or equivalent.
  • Experience: Prior retail experience is a plus.
  • Skills:
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation and problem-solving abilities.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and experience handling cash or processing transactions.

Physical Requirements:

  • Ability to stand, walk, and move for extended periods.
  • Ability to lift and carry merchandise weighing up to 25 lbs.
  • Willingness to work flexible schedules, including weekends, holidays, and evenings.


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