Retail Sales Associate
1 month ago
Location: Viman Nagar, Pune
Company: Uni Seoul (Ignited Brain Solutions LLP)
Reports To: Store Manager/Head of Retail Operations
About Uni Seoul:
Uni Seoul is a fast-growing lifestyle brand offering a range of Korean-inspired products across categories such as Home & Living, Personal Care, Fashion, and more. Our mission is to elevate everyday life through stylish, functional products at accessible prices.
Key Responsibilities:
Customer Engagement- Engage with customers in a friendly and professional manner, providing personalized product recommendations to meet their needs.
- Address customer complaints and resolve issues promptly and courteously.
- Achieve daily and weekly sales targets by actively promoting products and engaging with customers.
- Stay informed about current products, promotions, and store policies to provide accurate information to customers.
- Ensure the sales floor is well-organized, clean, and visually appealing, with accurate product displays and restocked shelves.
- Assist in receiving shipments and properly organizing stock rooms.
- Process sales transactions accurately using the point-of-sale (POS) system, handling customer payments and ensuring proper procedures are followed.
- Balance the cash register at the end of shifts and ensure all transactions are recorded properly.
- Collaborate with other team members to achieve sales goals and ensure smooth store operations.
- Participate in regular team meetings and training sessions to stay updated on store policies and product knowledge.
Qualification:
- Education: High school diploma or equivalent.
- Experience: Prior retail experience is a plus.
- Skills:
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem-solving abilities.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and experience handling cash or processing transactions.
Physical Requirements:
- Ability to stand, walk, and move for extended periods.
- Ability to lift and carry merchandise weighing up to 25 lbs.
- Willingness to work flexible schedules, including weekends, holidays, and evenings.
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