Customer Relationship Manager

4 weeks ago


Ahmedabad, Gujarat, India Shub Consulting Pvt Ltd Full time
Customer Relationship Manager

Resset Group, a trusted real estate company, is seeking a highly motivated individual to join our dynamic team in Ahmedabad. As a Customer Relationship Manager, you will play a pivotal role in nurturing customer relationships, ensuring customer satisfaction, and driving business growth. Your key responsibilities will include:

• Building and maintaining strong relationships with post-sales customers
• Providing exceptional customer service, addressing inquiries, concerns, and requests promptly and professionally
• Coordinating with relevant departments to ensure timely delivery and resolution of post-sales issues
• Proactively identifying and addressing customer needs and concerns
• Fostering trust and loyalty through personalized communication and exceptional service

Requirements:

• Excellent communication skills in Hindi, Gujarati, and English, both verbal and written
• Proven experience in a customer-facing role, preferably in the real estate or construction industry
• Strong interpersonal skills and the ability to build rapport with customers
• A positive and enthusiastic attitude with a passion for customer service
• Excellent time management and organizational skills

Benefits:

• Competitive salary and commission structure
• Opportunities for professional growth and development
• A supportive and collaborative work environment

At Resset Group, we value our customers and strive to provide exceptional service. If you are a results-oriented individual with a strong customer focus, we encourage you to apply for this exciting opportunity.

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