Learning Experience Coordinator
3 weeks ago
Company Overview:
About NIIT
Niit is a leading global talent development company with a presence in over 30 countries. We have been helping top companies transform their learning ecosystems since 1981.
Salary:
The estimated salary for this position in Gurgaon is ₹2,50,000 - ₹3,50,000 per annum.
Job Description:
As an Associate Training Coordinator with Niit, you will be responsible for providing 24*5 training administration support to top clients in the EMEA, NAM & APAC regions.
Responsibilities:
- Assist clients with training administration issues via email and phone
- Provide clients with resolution options and scheduling alternatives
- Gather additional information about reported issues
- Perform detailed case analysis and document cases in the system
- Generate daily/weekly reports for clients on Microsoft Excel
- Manage training activities on Learning Management Systems
Required Skills and Qualifications:
- Bachelor's degree in any field (B.A., B.com, BBA, BHM, B.Sc., BCA, B.Tech)
- Working knowledge of computers
- Excellent written and verbal communication skills
- Able to work rotational shifts with night allowances
Benefits:
- Both side cab facilities without deductions (for those within our hiring zone)
- 18 months service agreement
Equal Opportunities Employer:
Niit is an equal opportunity employer that evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
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