ServiceNow ITSM Administrator

2 weeks ago


Bengaluru, Karnataka, India Rockwell Automation Full time

Rockwell Automation is a global leader in helping manufacturers be more productive, sustainable, and agile. We are looking for a highly skilled ServiceNow ITSM Administrator to join our team. With a strong focus on customer satisfaction, we welcome talented professionals who share our vision of making a difference in the world.

Key Responsibilities:

  • Develop and implement ServiceNow configurations to meet business requirements.
  • Administer and maintain ServiceNow instances, ensuring high uptime and performance.
  • Collaborate with stakeholders to gather requirements and implement new functionality.
  • Drive compliance and tool governance across ITSM processes.
  • Analyze data to create reports and insights for various users.

Requirements:

  • Bachelor's degree in Computer Science, MIS, or related field.
  • 8+ years' experience in ServiceNow ITSM administration, configuration, development, and upgrades.
  • Strong understanding of ITIL processes and ServiceNow components.
  • Ability to communicate effectively with stakeholders and end-users.


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