Senior Operations Manager

1 week ago


Delhi, Delhi, India Vimerse Infotech Inc Full time
About the Role

We are seeking a highly experienced Senior Operations Manager to lead our team at Vimerse Infotech Inc.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work under pressure.

Key Responsibilities

Manage a team of customer support professionals to ensure seamless delivery of services to clients.

Develop and implement effective strategies to improve customer satisfaction and loyalty.

Collaborate with cross-functional teams to drive business growth and expansion.

Requirements
  • Graduate degree or equivalent experience in a related field.
  • A minimum of 2 years of experience in customer-facing roles, preferably in e-commerce.
  • Excellent English communication and interpersonal skills.
  • Ability to work under tight deadlines and maintain accuracy in a fast-paced environment.
  • Strong relationship management skills.
Salary and Benefits

Estimated salary: ₹600,000 - ₹900,000 per annum.

A comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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