IT Support Specialist

3 days ago


Ahmedabad, Gujarat, India NETCOMM IT SOLUTIONS PVT LTD Full time
Desktop Support Engineer Job

We are looking for a skilled IT professional to provide technical assistance to our clients. As a Desktop Support Engineer, you will play a crucial role in ensuring prompt and accurate customer service.

About the Role
  • To succeed in this position, you should have excellent problem-solving skills along with the ability to give clear technical instructions.

The ideal candidate will be familiar with remote troubleshooting techniques and possess strong communication skills to interact with end-users.

Key Responsibilities:
  1. Address user tickets regarding hardware, software, and networking issues.
  2. Provide technical guidance to customers on installing applications and computer peripherals.
  3. Diagnose problems using targeted questioning and guide users with simple, step-by-step instructions.
  4. Conduct remote troubleshooting and test alternative pathways until resolving an issue.
  5. Customize desktop applications to meet user needs and record technical issues and solutions in logs.
  6. Direct unresolved issues to the next level of support personnel and follow up with clients to ensure their systems are functional.
  7. Report customer feedback and potential product requests and assist in creating technical documentation and manuals.
Requirements
  • Proven work experience as a Desktop Support Engineer or similar role.
  • Hands-on experience with Windows/Linux/Mac OS environments and working knowledge of office automation products and computer peripherals.
  • Knowledge of network security practices and anti-virus programs.
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Excellent problem-solving and multitasking skills and a customer-oriented attitude.
  • Bachelor's degree in Computer Science or a relevant field.
Compensation Package

We offer a competitive salary range of $55,000 - $75,000 per annum, depending on qualifications and experience.


  • IT Support Specialist

    4 weeks ago


    Ahmedabad, Gujarat, India WorkQuest India Full time

    Job Title: IT Support SpecialistJob Description:We are seeking an experienced IT Support Specialist to provide comprehensive technical support for our company, WorkQuest India. The ideal candidate will be responsible for troubleshooting IT-related issues, installing and configuring operating systems, and maintaining accurate inventory records of installed...

  • Help Desk Specialist

    4 weeks ago


    Ahmedabad, Gujarat, India Hanover International Support Services Pvt. Ltd. Full time

    We are seeking a skilled Help Desk Specialist to join our team at {company}.As a Help Desk Specialist, you will be responsible for providing top-notch customer support and resolving technical issues in a timely and efficient manner.ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Resolve technical issues and provide solutions to...


  • Ahmedabad, Gujarat, India NTT Full time

    The role of the IT Infrastructure Support Specialist at NTT DATA involves providing managed services to clients to ensure the operational integrity of their IT infrastructure and systems. Key responsibilities include proactively identifying, investigating, and resolving technical incidents and problems, as well as restoring service to clients by managing...


  • Ahmedabad, Gujarat, India Infraveo Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a Technical Support Specialist to join our team. The ideal candidate will provide technical assistance to customers via phone, email, or in-person.Provide technical support to customers via phone, email, or in-person.Troubleshoot and resolve technical issues.Document customer interactions and...


  • Ahmedabad, Gujarat, India DEV HR Solutions Full time

    Administrative Support Specialist Job Description at DEV HR SolutionsDEV HR Solutions is seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our back-office functions.The ideal candidate will possess excellent organizational and...

  • IT Support Specialist

    4 weeks ago


    Ahmedabad, Gujarat, India Infraveo Full time

    This is a remote position that requires a highly skilled IT Support Specialist to join our global IT team at Infraveo. As an integral part of our team, you will be responsible for delivering outstanding technical support and solutions to our internal users.Key Responsibilities:Collaborate with regional IT teams to ensure seamless and efficient user...


  • Ahmedabad, Gujarat, India Inspirisys Solutions Limited Full time

    Desktop Support SpecialistAt Inspirisys Solutions Limited, we are seeking a skilled Desktop Support Specialist to join our team.Key Responsibilities:Provide technical support for desktops and laptops, ensuring smooth functionality and resolving hardware and software issues.Install and configure Windows OS and troubleshoot printer/scanner installations and...


  • Ahmedabad, Gujarat, India Applied Software - WealthSpectrum Full time

    Technical Support SpecialistAt Applied Software - WealthSpectrum, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will play a crucial role in ensuring the smooth operation of our software product lifecycle.Key Responsibilities:Collaborate closely with functional and technical teams to...


  • Ahmedabad, Gujarat, India Global Sightseeing Pvt Ltd Full time

    We are seeking an experienced Administrative Support Specialist to join our team at Global Sightseeing Pvt Ltd. As an Administrative Support Specialist, you will be responsible for providing administrative support to the team, including answering phone calls, responding to emails, and maintaining accurate records.Key Responsibilities:Provide administrative...


  • Ahmedabad, Gujarat, India Script Assist Full time

    Customer Support SpecialistWe are seeking a highly motivated Customer Support Specialist to join our team at Script Assist. As a key member of our customer success team, you will be responsible for providing exceptional support to patients and clinicians using our platform.Key Responsibilities:Provide customer support via phone, email, and live chat.Assist...


  • Ahmedabad, Gujarat, India Arise Solution (A Recruitment & Staffing Firm) Full time

    Job Title: International Support SpecialistArise Solutions, a leading recruitment and staffing firm, seeks a skilled International Support Specialist to join our team. In this role, you will provide exceptional customer service through online chat conversations, ensuring timely and accurate responses.Responsibilities:Provide online chat support to customers,...


  • Ahmedabad, Gujarat, India Tesk Training Consultancy Full time

    Job Title: Administrative Support SpecialistWe are seeking a highly skilled and organized Administrative Support Specialist to join our team at Tesk Training Consultancy.Estimated Salary:$10,00,000 per annumAbout the Role:This is an exciting opportunity for an experienced Executive Assistant looking to take their career to the next level. As an...


  • Ahmedabad, Gujarat, India Cin7 Full time

    {"role": "Technical Support Specialist", "overview": "At Cin7, we're expanding rapidly to become the leading Inventory Management Software brand worldwide. We're seeking a dedicated and driven Technical Support Specialist to join our team.", "focus": "Your primary goal will be to help our customers successfully use our products to run their business. Your...


  • Ahmedabad, Gujarat, India DEV HR Solutions Full time

    At DEV HR Solutions, we are seeking a highly skilled Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing crucial support to our front-office operations. Your duties will include data management, project processing, analysis, market research, and finance and accounting...


  • Ahmedabad, Gujarat, India Hanover International Support Services Pvt. Ltd. Full time

    Job Title: Financial Operations Specialist">About the Role: ">We are seeking a highly skilled Financial Operations Specialist to join our team at Hanover International Support Services Pvt. Ltd. This role will provide critical support to our US Accountants team, focusing on daily, weekly, and monthly tasks.">Key Responsibilities:">- Update all property cash...


  • Ahmedabad, Gujarat, India Sikich India Full time

    Administrative Support SpecialistSikich India is seeking a skilled Administrative Support Specialist to provide day-to-day administrative support to our team. The ideal candidate will have 4+ years of experience in an administrative role and be proficient in Microsoft Office Suite.About the FirmSikich is a global company specializing in technology-enabled...

  • IT Support Specialist

    4 weeks ago


    Ahmedabad, Gujarat, India TEKSUN Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at TEKSUN. The ideal candidate will have expertise in Ubuntu, networking, hardware and software installation, Active Directory, and Domain Name System (DNS).Key Responsibilities:Monitor and resolve tickets to the best of the customer's satisfaction.Troubleshoot desktop,...


  • Ahmedabad, Gujarat, India EaseBiz Fintech Solution Full time

    EaseBiz Fintech Solution seeks an Administrative Support Specialist to provide exceptional support to our management team and employees.Key Responsibilities:Provide administrative support, including answering phone calls, scheduling appointments, and preparing presentationsManage company stock and inventory in our software systemPerform basic administrative...


  • Ahmedabad, Gujarat, India Nibodhah Full time

    Job Title: Senior Executive Support SpecialistJob SummaryWe are seeking a highly skilled Senior Executive Support Specialist to join our team at Nibodhah. As a key member of our executive support team, you will provide administrative support to our executives, ensuring the smooth operation of our daily activities.Key Responsibilities Coordinate executive...


  • Ahmedabad, Gujarat, India N.K.P. Pharma Pvt. Ltd. Full time

    NKP Pharma, a world leader in designing and manufacturing pharmaceutical packaging machineries, seeks a skilled Automation Support Specialist. Our wide range of machineries are equipped with advanced features for various industry applications.As a key member of our Automation team, you will provide online support for electrical, automation, and SCADA-related...