
Media Industry Leader
4 days ago
About us
We are a leading service provider in the media and entertainment industry.
Position Summary
As a Team Lead, you will be responsible for people management and their growth and development. You will also oversee scheduling and rescheduling of work internally, team utilization and performance, and monitor all projects within your span.
Key Responsibilities:
- Lead Localization Coordinators to achieve high-quality results.
- Set clear objectives and ensure each team member aligns with the company vision.
- Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues proactively.
- Liaise and collaborate with the Translator Support team to report linguist pool health and plan for capacity.
- Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved.
- Responsible for the team's morale, attrition, development, coaching, and working with team members to clearly communicate their performance, feedback if any, and development areas.
- Conduct regular team meetings to discuss progress and plan future activities.
- Conduct timely 1:1s with all coordinators.
- Responsible for driving HR processes and policies within the team and backing managers as needed on certain team responsibilities.
- Responsible for the team's productivity, volume management, leave planning, business continuity, and succession planning.
- Communicate regularly with management regarding project status and any issues that arise with capacity or resources.
- Ensure that process changes shared with the team are clear and acted upon.
- Ensure that the team is meeting all project deadlines and goals, as well as participating in required training sessions.
- Generate reports on the team's performance, track KPIs and SLAs, and correct issues or negative trends if any.
Requirements:
- A graduate degree.
- Excellent command of English language.
- Good time management skills, excellent problem-solving skills.
- A keen interest in the media industry preferred.
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