Customer Experience Manager

3 days ago


Mumbai, Maharashtra, India Zaggle Full time

Are you a detail-oriented professional with excellent communication skills and experience in managing customer relationships? Do you have a strong background in CRM systems and analytical tools? If yes, we are looking for you

About Zaggle

Zaggle is a leading B2B2C SaaS FinTech company that digitizes spends to drive growth and unlock value. We provide a unified software cum payments platform for employee expenses, benefits, rewards, vendor payments, and channel incentives.

Job Overview

We are seeking an experienced Customer Experience Manager who will be responsible for designing, implementing, and supporting our CRM strategy. The successful candidate will collaborate with business groups to gather and document requirements, manage data, and analyze reports to inform business decisions.

Key Responsibilities

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