Contract Management Specialist

2 weeks ago


Pune, Maharashtra, India Icertis Full time

Company Overview:

Icertis is a leading provider of contract lifecycle management (CLM) solutions, helping organizations maximize the value of their contracts.

Job Description:

We are seeking a skilled Contract Management Specialist to join our admin services team. As a key member of this team, you will be responsible for delivering support services beyond level 3 support, focusing on functional solutions and configurations on the ICI platform.

Responsibilities:

  • Develop in-depth knowledge of the ICI product and its features.
  • Collaborate with customers to understand their needs and provide guidance on product capabilities.
  • Analyze customer implementation and enhance system configurations for improved user experience.
  • Create knowledgebase articles and training materials to facilitate customer self-sufficiency.
  • Provide technical expertise and mentorship to team members.
  • Foster strong relationships with customers through excellent communication and interpersonal skills.
  • Maintain adherence to defined CRM processes for efficient request management.
  • May involve travel to customer locations for on-site work.

Required Skills and Qualifications:

  • 6+ years of experience in application support or functional consulting roles.
  • Proven track record of completing full/partial implementation cycles.
  • Willingness to work in rotational shifts.
  • Excellent communication and customer handling skills.
  • Proficiency in Windows Azure and Cloud Computing an asset.
  • Strong troubleshooting skills, with expertise in SQL and stored procedures.
  • Deep understanding of customer support processes and tools.
  • Able to follow defined processes and drive issues to closure proactively.

Estimated Salary: $120,000 - $180,000 per annum, based on location and industry standards.

Benefits:

  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.


  • Pune, Maharashtra, India Icertis Full time

    We are looking for an experienced Contract Lifecycle Management Support Specialist to join our team at Icertis. In this role, you will be responsible for providing top-notch support to our customers, ensuring they get the most out of our innovative contract management platform.About UsIcertis is a leading provider of contract lifecycle management solutions,...


  • Pune, Maharashtra, India ScaleneWorks Full time

    Job Summary: We are seeking a highly skilled and experienced Senior Contracts Specialist to join our team at ScaleneWorks. As a Senior Contracts Specialist, you will be responsible for administering contracts effectively to safeguard the interests of GPL. This role requires strong negotiation and communication skills, as well as proficiency in contract law...


  • Pune, Maharashtra, India Icertis Full time

    Company Overview">Icertis is a global leader in contract lifecycle management (CLM), revolutionizing the way businesses manage their contracts. With its AI-powered platform, Icertis Contract Intelligence (ICI), companies can structure and connect critical contract information, turning contracts from static documents into strategic advantages.">Estimated...


  • Pune, Maharashtra, India 0547 Varex Imaging Manufacturing India Private Limited Full time

    Job Overview">Varex Imaging Manufacturing India Private Limited, a leading innovator of X-ray imaging component solutions, is seeking an experienced Ethical Compliance Specialist and Contract Strategist to join our team in Pune, India.">About the Role">This critical position involves ensuring ethical business practices, legal compliance, and effective...


  • Pune, Maharashtra, India Icertis Full time

    Company OverviewIcertis is a pioneering company that empowers businesses to unlock the full potential of their contracts. Our innovative Contract Lifecycle Management (CLM) solutions have revolutionized the way organizations manage and optimize their contracts, resulting in unprecedented efficiency and profitability.About the RoleWe are seeking an...


  • Pune, Maharashtra, India Siemens Technology and Services Private Limited Full time

    At Siemens Technology and Services Private Limited, we are embarking on a transformative journey to propel the future of technology and innovation. As a Digital Transformation Specialist - Provider, Contract and License Management, you will be at the forefront of this revolution.We are seeking an exceptional individual to support our global license community...


  • Pune, Maharashtra, India Gera Developments Full time

    Real Estate Contracts Leadership OpportunityWe are Gera Developments, a pioneering real estate company with a five-decade history. Our innovative approach, transparency, and commitment to customer satisfaction have earned us numerous awards for our premium residential and commercial projects.In 2004, we introduced India's first 5-year warranty on real...


  • Pune, Maharashtra, India Gera Developments Full time

    About Gera DevelopmentsGera Developments Private Limited is a pioneer in the Real Estate business in Pune, with a five-decade history of innovation, transparency, and enhanced customer experience. We have created award-winning, premium residential and commercial projects in various locations.Our philosophy 'Let's Outdo' defines everything we do to raise the...


  • Pune, Maharashtra, India Icertis Full time

    At Icertis, we're pushing the boundaries of what's possible with contract lifecycle management (CLM). Our AI-powered platform, Icertis Contract Intelligence (ICI), turns contracts from static documents into strategic advantage by structuring and connecting critical contract information.About UsWe're a global leader in CLM, trusted by iconic brands and...


  • Pune, Maharashtra, India Smiths Detection Full time

    Job DescriptionWe are seeking a highly skilled Service Contract Support Specialist to join our team in providing exceptional billing support to our customers.The successful candidate will be responsible for ensuring accurate and timely billing of contracts, as well as providing excellent customer service. This is a challenging and rewarding role that...


  • Pune, Maharashtra, India Icertis Full time

    About UsIcertis is a leading provider of contract lifecycle management (CLM) solutions, empowering organizations to turn contracts into strategic advantages.We are driven by our FORTE values: Fairness, Openness, Respect, Teamwork, and Execution. These principles guide our interactions with employees, customers, partners, and stakeholders as we strive to be...


  • Pune, Maharashtra, India valueaddsofttech Full time

    At ValueAddSoftTech, we are seeking an experienced Data Analysis Specialist to join our team on a contract basis. With a strong background in data analysis and expertise in working with massive datasets, you will play a crucial role in ensuring the quality and integrity of our large-scale databases.Job Responsibilities:We are looking for an individual who...


  • Pune, Maharashtra, India Staff4Me Full time

    At Staff4Me, we are seeking a highly skilled Dynamic Contract Renewal Manager to play a crucial role in managing and renewing customer contracts.Key Responsibilities:Proactively engage with customers to negotiate contract terms and pricing, ensuring a win-win outcome.Coordinate with the sales and customer success teams to gather necessary information for...


  • Pune, Maharashtra, India Siemens Technology and Services Private Limited Full time

    Empowering Growth in a Digital WorldWe are seeking an exceptional IT License Management Specialist to join our vibrant team at Siemens Technology and Services Private Limited. As an integral part of our Information Technology department, you will play a pivotal role in providing a robust and efficient IT landscape derived from business and market...

  • Strategic Manager

    1 week ago


    Pune, Maharashtra, India USV PRIVATE LIMITED Full time

    OverviewUSV PRIVATE LIMITED is a top-15 pharmaceutical company in India, exceling in the diabetes and cardio sectors. With a presence in over 65 countries, our dynamic team of over 7,000 spans generations. Our commitment to brand building is evident in our popular products like Glycomet GP, Ecosprin AV, Jalra, Tazloc, Glynase and more.Job DescriptionAs a Sr....


  • Pune, Maharashtra, India Lloyds Register Full time

    About the RoleWe are seeking a highly skilled Marine Route Optimization Specialist to join our team. As a key member of our operations department, you will play a crucial role in ensuring the safe and efficient movement of vessels worldwide.Job DescriptionThis is a challenging opportunity for someone who is passionate about marine operations and route...


  • Pune, Maharashtra, India Imagicaaworld Entertainment Full time

    About Imagicaaworld EntertainmentWe are seeking a skilled Engineering Procurement Specialist to join our team in Pune. As an Engineering Procurement Specialist, you will play a crucial role in managing all project-related procurement activities, ensuring efficient sourcing, timely delivery, and cost-effective purchases for engineering requirements.Key...


  • Pune, Maharashtra, India DAMAC Properties Full time

    Job DescriptionWe are seeking an experienced Contract Commercial Expert to join our team at DAMAC Properties. As a key member of our commercial team, you will be responsible for conducting detailed cost estimates, preparing Bill of Quantities (BOQs), and ensuring accuracy in pricing.You will perform bid comparisons and evaluate tenders to assess suitability,...


  • Pune, Maharashtra, India Searce Inc Full time

    We are seeking a highly skilled Corporate Law Specialist to join our team at Searce Inc in Pune. This is a fantastic opportunity for someone who wants to work in a dynamic and fast-paced environment with exposure to Tech / IT Law and core litigation & dispute management experience.About the RoleAs a Corporate Law Specialist, you will be responsible for...


  • Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full time

    About the RoleWe are seeking a highly skilled Vendor Management Specialist to join our team at F337 Deutsche India Private Limited, Pune Branch.Key Responsibilities Lead external/Internal audits, including all phases of the audit lifecycle. Assist in managing audit coverage for external and internal outsourcing and tracking compliance by providing...