Senior Process Analyst

1 week ago


Noida, Uttar Pradesh, India 2coms Full time

Job Overview:

2COMS Group is seeking a highly skilled and motivated Senior Process Analyst to join our global IT team.

About the Role:

The ideal candidate will have excellent communication skills, strong command over the English language, and experience in voice processing with a focus on finance. They will be responsible for analyzing and processing transactions accurately and on time, documenting all transactions completed in a day, and making significant contributions towards collecting metrics on processes.

Key Responsibilities:

  • Analyze and process transactions accurately and on time
  • Document all transactions completed in a day
  • Maintain positive and cooperative working relationships with all stakeholders
  • Collaborate with the team to achieve common goals
  • Communicate with internal and external customers to resolve issues, questions, and concerns swiftly

Requirements:

  • Minimum qualification: Graduate in any discipline
  • 0-1 years of work experience in voice processing; preferable experience in finance
  • Excellent communication skills and strong command over the English language
  • Excellent customer service skills
  • Will to work in a shift-based work schedule

Benefits:

We offer a competitive salary package, including an estimated $40,000 per annum, based on industry standards and location. The role also provides opportunities for skill upgradation and taking on new responsibilities.



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