Senior Process Analyst
1 week ago
Job Overview:
2COMS Group is seeking a highly skilled and motivated Senior Process Analyst to join our global IT team.
About the Role:
The ideal candidate will have excellent communication skills, strong command over the English language, and experience in voice processing with a focus on finance. They will be responsible for analyzing and processing transactions accurately and on time, documenting all transactions completed in a day, and making significant contributions towards collecting metrics on processes.
Key Responsibilities:
- Analyze and process transactions accurately and on time
- Document all transactions completed in a day
- Maintain positive and cooperative working relationships with all stakeholders
- Collaborate with the team to achieve common goals
- Communicate with internal and external customers to resolve issues, questions, and concerns swiftly
Requirements:
- Minimum qualification: Graduate in any discipline
- 0-1 years of work experience in voice processing; preferable experience in finance
- Excellent communication skills and strong command over the English language
- Excellent customer service skills
- Will to work in a shift-based work schedule
Benefits:
We offer a competitive salary package, including an estimated $40,000 per annum, based on industry standards and location. The role also provides opportunities for skill upgradation and taking on new responsibilities.
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