SoftwareONE ServiceNow Consultant

2 weeks ago


Gurgaon, Haryana, India SoftwareONE Full time
About the Role

We are seeking a highly skilled ServiceNow Consultant to join our IT & Solutions team at SoftwareONE. As a Senior Consultant, you will be responsible for crafting, developing, and implementing solutions that improve the ServiceNow platform with a focus on Customer Service Management (CSM) module.

Key Responsibilities
  • Collaborate with multi-functional teams to collect requirements, design solutions, and ensure successful implementation and adoption.
  • Design and architect solutions for Customer Service Management (CSM) modules for our Software & Cloud Services with a strong emphasis on security, authentication, and scalability.
  • Build customized applications, integrations, and configurations that align with business requirements, following industry standards.
  • Conduct code reviews, performance optimization, and fix to ensure the quality and stability of solutions.
What We Need to See from You
  • Confirmed experience as a ServiceNow Consultant with a focus on CSM and ITSM.
  • Proficiency in ServiceNow development, including JavaScript, HTML, CSS, and APIs.
  • Able to plan and implement automated tests in ServiceNow (ATF).
  • Solid grasp of the application development lifecycle process in ServiceNow.
About Us

SoftwareONE is a global company culture defined by 7 core values. We offer flexible work arrangements, an Employee Exchange Program, incentive programs, lifelong education, and a Hire to Grow approach to optimize internal structures and feedback culture.

Salary Range

The estimated salary for this role is between $80,000 and $110,000 per year, depending on location and experience.



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