SoftwareONE ServiceNow Consultant
2 weeks ago
We are seeking a highly skilled ServiceNow Consultant to join our IT & Solutions team at SoftwareONE. As a Senior Consultant, you will be responsible for crafting, developing, and implementing solutions that improve the ServiceNow platform with a focus on Customer Service Management (CSM) module.
Key Responsibilities- Collaborate with multi-functional teams to collect requirements, design solutions, and ensure successful implementation and adoption.
- Design and architect solutions for Customer Service Management (CSM) modules for our Software & Cloud Services with a strong emphasis on security, authentication, and scalability.
- Build customized applications, integrations, and configurations that align with business requirements, following industry standards.
- Conduct code reviews, performance optimization, and fix to ensure the quality and stability of solutions.
- Confirmed experience as a ServiceNow Consultant with a focus on CSM and ITSM.
- Proficiency in ServiceNow development, including JavaScript, HTML, CSS, and APIs.
- Able to plan and implement automated tests in ServiceNow (ATF).
- Solid grasp of the application development lifecycle process in ServiceNow.
SoftwareONE is a global company culture defined by 7 core values. We offer flexible work arrangements, an Employee Exchange Program, incentive programs, lifelong education, and a Hire to Grow approach to optimize internal structures and feedback culture.
Salary RangeThe estimated salary for this role is between $80,000 and $110,000 per year, depending on location and experience.
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