Strategic Business Operations Manager

6 days ago


Gurgaon, Haryana, India Acuity Knowledge Partners Full time
About Acuity Knowledge Partners

Acuity Knowledge Partners is a leading provider of research, analytics, and technology solutions to the financial services sector. Our global network of experts supports over 500 institutions, helping them operate more efficiently and unlock their human capital.

About the Role

We are seeking an experienced Strategic Business Operations Manager to join our team in Gurgaon. The successful candidate will be responsible for drafting and executing contracts, reviewing sales orders, and ensuring accurate billing.

Key Responsibilities:
  • Drafting and executing contracts through negotiation with sales, legal, and delivery teams in Salesforce CRM system.
  • Reviewing newly signed customer contracts and processing sales orders in CRM system.
  • Tracking contract renewals and price revisions, and facilitating the same via working with sales, legal, and delivery teams.
  • Ensuring billing is done accurately, timely as per contract and sales order.
  • Facilitating statutory and internal audits regarding contracts, sales orders, and billing.
  • Assisting in revenue budget, forecast, and variance analysis.
  • Preparing MIS reports for management.
Requirements/ Competencies:
  • Bachelor's degree in Commerce or Business Administration, plus MBA or Master's in Commerce.
  • Ability to understand contractual terms.
  • Knowledge of CRM systems and proficiency in MS Office.
  • Ability to follow system processes and adhere to standard operating procedures.
  • Process-oriented mindset and detail orientation.
  • Good verbal and written communication skills.
  • Ability to coordinate and interact effectively with senior members from sales, delivery, and finance teams.
Salary and Benefits:

The estimated salary for this role is ₹15-25 lakhs per annum, depending on experience. We offer a diverse, equitable, and inclusive work environment, with opportunities for professional growth and development.



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