Treasury Collections Expert
3 days ago
Job Summary
We are seeking a highly skilled Treasury Collections Expert to join our team at Genpact. In this role, you will be responsible for daily allocation of incoming payments, with a strong understanding of cash apps and invoice billing.
Daily Responsibilities
- Process payments accurately and allocate them on the sales ledger and bank it promptly.
- Perform reconciliations of payments received to ensure accuracy.
- Act as the first point of contact for queries within the team.
- Handle sales ledger queries and escalations effectively, communicating with customers to resolve issues.
- Collaborate with the team to achieve common targets, utilizing excellent communication skills in both written and verbal forms.
- Review and revise process documentation to ensure efficiency.
- Maintain Key Metrics and deliver exceptional service to end-users.
- Utilize client tools daily for assigned activities.
Qualifications and Skills
- Strong proficiency in computer systems, the Internet, and office automation software.
- Possession of Commerce Graduate degree is advantageous.
- Previous experience in OTC or Customer Support is beneficial.
Estimated Salary Range
$60,000 - $80,000 per annum, based on location and industry standards.
About Us
Genpact is a global professional services company that designs, builds, and delivers strategic operations solutions for clients. Our expertise spans digital transformation, business process outsourcing, customer experience, risk mitigation, procurement and financial management, analytics, cloud enterprise application, and more.
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