Product Specialist
3 weeks ago
About the Team: At CST Product, we're redefining the experience of our customers using AI and automation to identify user intent, provide one-click resolution, and add intelligence to identify product gaps and downtime. We're building a scalable platform to integrate with multiple products, providing data sanity and a unified customer experience.
About the Role: As a Senior Product Manager, you'll develop new and existing products and projects by identifying their potential, conducting market research, and technical feasibility. Your responsibility is to research and translate industry problems into solutions using technology and data.
Key Responsibilities:
- Deeply understand customer needs and gaps, translating them into well-articulated development requirements and scaled solutions.
- Leverage data and analytics to constantly iterate product and platform development.
- Work with product designers, user experience specialists, and Engineers to translate requirements into live products.
- Recommend the nature and scope of present and future products and projects by reviewing specifications and requirements, and coming up with new product ideas and execution road maps.
- Evaluate technical options and prepare technical designs, including early prototype development, to assist all phases of product development, reducing overall risk and cost.
Requirements:
- 6 to 8 years of experience in the consumer tech industry.
- Very strong in articulating and defining product specifications, multiple use cases, and edge cases.
- Flexible to constantly iterate.
- Team-leading experience is a plus.
- Very granular with an eye for detail.
- Should be customer-obsessed.
- Hands-on and should have the ability to execute things fast and at scale.
- Familiar with various third-party analytics tools. Experience in working with large datasets; SQL proficiency will be highly valued.
- A keen interest in the research process.
- Being comfortable in bootstrapping your products and projects by re-using practices across industries and academia.
Why Work with Us: We offer a collaborative output-driven program that brings cohesiveness across businesses through technology. We improve the average revenue per user by increasing cross-sell opportunities. We provide solid 360 feedback from peer teams on your support of their goals, and we earn respect from our peers and manager.
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