Air Travel Coordinator

3 weeks ago


Bengaluru, Karnataka, India TRAWELMART WORLD TOURS PRIVATE LIMITED Full time

Key Responsibilities:

As an Air Travel Coordinator at Trawelmart World Tours Private Limited, you will be responsible for:

  • Familiarizing yourself with computerized airline reservation systems (GDS) such as Amadeus, Sabre, or Galileo.
  • Maintaining strong interpersonal skills to handle customer inquiries and concerns with professionalism and patience.
  • Ensuring accuracy in processing bookings and issuing tickets to prevent errors.
  • Developing clear and effective communication, both verbal and written.
  • Resolving issues and providing solutions to customers in a timely manner.
  • Handling multiple bookings and inquiries simultaneously, especially during peak travel times.
  • Providing a basic understanding of global geography and airline routes.
  • Upselling and cross-selling additional services to maximize revenue.
  • Effectively managing time to meet customer needs promptly.
  • Collaborating with colleagues and other departments to ensure smooth operations.

Requirements:

To succeed in this role, you will need:

  • Knowledge of airline reservation systems.
  • Strong customer service skills.
  • Attention to detail.
  • Effective communication skills.
  • Problem-solving skills.
  • Multitasking abilities.
  • Geographical knowledge.
  • Sales skills.
  • Time management skills.
  • Collaboration skills.


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