Retail Store Operations Director
1 week ago
We are seeking an experienced Retail Store Operations Director to oversee the overall store management of our retail operations. As a key member of our team, you will be responsible for enhancing customer satisfaction, meeting sales and profitability goals, and managing staff effectively.
About the Role- Develop and implement business strategies to drive growth, expand store traffic, and optimize profitability
- Lead and motivate sales staff to meet sales targets and provide exceptional customer service
- Maintain high levels of customer satisfaction through effective complaint resolution and issue escalation
- Ensure compliance with company policies and procedures, as well as maintain a safe and secure working environment
- Conduct regular performance appraisals to assess training needs and build career paths
- Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency
- Proven experience as a retail Store Manager or similar role
- Strong leadership skills and business acumen
- Excellent customer management and communication skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Bachelor's degree in Business Administration or relevant field
Estimated Salary: $70,000 - $90,000 per annum
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