Retail Store Operations Director

1 week ago


Bengaluru, Karnataka, India Golden era consumer durables Full time

We are seeking an experienced Retail Store Operations Director to oversee the overall store management of our retail operations. As a key member of our team, you will be responsible for enhancing customer satisfaction, meeting sales and profitability goals, and managing staff effectively.

About the Role
  • Develop and implement business strategies to drive growth, expand store traffic, and optimize profitability
  • Lead and motivate sales staff to meet sales targets and provide exceptional customer service
  • Maintain high levels of customer satisfaction through effective complaint resolution and issue escalation
  • Ensure compliance with company policies and procedures, as well as maintain a safe and secure working environment
  • Conduct regular performance appraisals to assess training needs and build career paths
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency
Requirements
  • Proven experience as a retail Store Manager or similar role
  • Strong leadership skills and business acumen
  • Excellent customer management and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Bachelor's degree in Business Administration or relevant field

Estimated Salary: $70,000 - $90,000 per annum



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