Technical Expert for 5G RAN Services

1 day ago

Noida, Uttar Pradesh, India Ericsson Full time

Job Summary:

We are seeking a highly skilled Technical Authority Expert to join our team and drive the delivery of 5G RAN services. As a key member of our operations team, you will be responsible for handling operational issues, providing technical support, and contributing to knowledge sharing initiatives.

About this Opportunity:

This is an exciting opportunity for a seasoned professional with expertise in LTE/5G NSA & SA technology, end-to-end understanding of mobile network architecture, and experience with Ericsson equipment. You will work closely with our teams to resolve issues, develop automations-based development initiatives, and participate in knowledge transfer and documentation.

Your Key Responsibilities:

  • Handle operational issues from process and tools perspective for 5G and new technologies.
  • Provide technical troubleshooting and resolution of daily operational issues.
  • Contribute to knowledge sharing initiatives in MS Operations.
  • SUPPORT automations-based development initiatives for 5G Operations.
  • Collaborate with different teams (IP/MPBN/TX/CORE etc.) for resolving issues.
  • Participate in knowledge transfer, documentation, and information sharing.
  • Coordinate with Support team for Cases resolution and RCA's
  • Flexible to work in 24*7 planned shifts including night shifts.

The Skills You Bring:

  • Good understanding of LTE, NSA, and SA architecture for RAN services.
  • Hands-on exposure on Ericsson RAN equipment for operations, troubleshooting, faults rectification, and solution support for LTE/5G SA/NSA.
  • Hands-on exposure and understanding to 4G and/or 5G associated KPIs and counters.
  • Protocol level knowledge with E2E call flow and CTR traces analysis skills.
  • Good understanding of end-to-end connectivity of telecom nodes.
  • RCA analysis and closure of issue with final solutions.
  • Understanding and experience on various specifications & standards 3GPP, IETF etc. is desired.
  • Knowledge on cloud RAN fundamentals & understanding on 5G use cases.
  • Handling & troubleshooting of Customer complaints issues w.r.t NW
  • Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
  • Knowledge of Trouble ticket/CR process.

Other Competences:

  • Ericsson knowledge (Plus)
  • Innovation
  • Teamwork
  • Leadership
  • Approach to Change

Salary: The estimated salary for this role is around $82,000 per year, depending on your qualifications and experience.

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