Technical Support Specialist
17 hours ago
About the Role
We are seeking a detail-oriented and proactive technical support specialist to provide visual interpretation, data summarization, and navigation assistance in fast-paced technical environments.
The ideal candidate will have strong communication skills, basic coding knowledge, and proficiency in Microsoft Excel.
This role is an excellent opportunity for individuals who are passionate about accessibility and technology to make a meaningful impact.
- Review and interpret code, making basic changes as needed
- Create and manage spreadsheets for data tracking and analysis
- Utilize formulas, pivot tables, and other Excel tools to streamline workflows
- Assist in converting and formatting documents to meet accessibility standards
- Summarize meetings, manage task follow-ups, and track progress in collaboration with team members
Key Skills and Qualifications:
- Basic coding knowledge and understanding of structured code components
- Proficiency in Microsoft Excel, including intermediate functions
- Strong Communication Skills and ability to provide support in a clear, professional manner
- Maintain clear, professional communication in English, both written and verbal
- Familiarity with accessibility standards and related tools
What We Offer:
- Work on meaningful projects with a global client
- Opportunity to learn new skills, including accessibility compliance
- Supportive team environment with training provided
- Remote working and flexible working hours
In this role, you will have the opportunity to work closely with a blind Data & Appliance Analyst and provide valuable support in their technical work environment.
As a technical support specialist, you will be responsible for providing visual interpretation, data summarization, and navigation assistance within platforms such as Azure Portals, Excel, and Visual Studio.
Our team is dedicated to closing the employment gap for individuals with disabilities and empowering them to succeed in the workforce.
Join our team and be part of a dynamic and supportive environment that values diversity and inclusion.
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