Senior Manager Software Engineering Lead
1 month ago
At UnitedHealth Group, we're committed to making healthcare work better for everyone. As a Senior Manager Software Engineering, you'll play a critical role in leading our Site Reliability Engineering (SRE) team in India, ensuring the stability, scalability, and performance of our services. Your expertise in systems architecture, cloud infrastructure, and automation tools will be instrumental in driving our SRE strategy and implementing process improvements.
Key Responsibilities:
- Recruit, develop, and lead a high-performing SRE team, fostering a culture of collaboration and continuous improvement.
- Oversee and manage key projects, including performance testing, CI/CD tooling, and infrastructure/application migrations, ensuring timely and successful delivery.
- Collaborate with the SRE team in the United States to ensure alignment on goals, strategies, and best practices, while maintaining effective communication across time zones.
- Develop and execute the SRE strategy for the India team, ensuring alignment with business objectives and SRE best practices.
- Ensure the India team adheres to high standards of system reliability, scalability, and performance, contributing to the overall stability of our services.
- Lead and coordinate incident response efforts within the India team, ensuring quick resolution and effective post-mortem analysis.
- Drive the development and adoption of automation tools to streamline processes, reduce manual work, and enhance system reliability.
- Identify and implement opportunities for process improvement, efficiency gains, and innovation within the SRE team.
- Collaborate with stakeholders across engineering, product, and operations teams to support key initiatives and drive successful outcomes.
Requirements:
- Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- 8+ years of experience in Site Reliability Engineering, DevOps, or related roles, with at least 3+ years in a leadership or management position.
- Project Management: Experience in managing complex projects, including stress testing, build tooling, and migrations, with a focus on timely and effective delivery.
- Monitoring: Experience with monitoring and logging tools like Datadog, Splunk, Prometheus, Grafana, ELK stack, etc.
- Technical Expertise: Solid background in systems architecture, cloud infrastructure, networking, and automation tools.
- Automation: Proficiency in infrastructure as code, CI/CD pipelines, and automation tools such as Terraform, Ansible, or similar.
- Leadership Skills: Proven ability to recruit, lead, and mentor high-performing engineering teams, particularly in a distributed or global setting.
- Collaboration: Proven excellent communication and collaboration skills, with the ability to work effectively across time zones and cultural contexts.
Preferred Qualification:
- Experience in building and leading teams in a global context.
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