Senior Escalations Manager

At SAP, we empower individuals to thrive in a collaborative and inclusive environment.We are seeking an experienced IT Escalation Manager to join our team. As an Escalation Lead, you will play a critical role in managing and resolving complex issues that affect our customers' experience.This is a challenging yet rewarding opportunity for a skilled...

About the RoleWe are seeking a Senior Escalations Representative to join our team at Wells Fargo Bank. As a key member of our customer support team, you will play a critical role in resolving complex customer issues and providing exceptional service.Responsibilities:Support Less Experienced Individuals: Collaborate with colleagues to provide guidance and...

About the RoleWells Fargo is seeking a Lead Escalations Representative to join their team. This role involves providing support and guidance to less experienced colleagues, as well as researching and resolving complex client inquiries.Key ResponsibilitiesSupport and mentor junior team members in understanding complex policies and managing cross-functional...

We are looking for a seasoned professional to lead our escalations team in ADCI - Karnataka, driving process improvement, motivating exceptional teams, and ensuring world-class customer experiences. Estimated salary: 1200000 INR.As a Customer Experience Escalation Lead, you will be part of the R&C Shared Services (SS) organization and own critical KPIs and...

About UsCheck Point Software Technologies Ltd. is a leading provider of cyber security solutions to governments and corporate enterprises globally.We protect our customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and advanced targeted threats.Our multilevel security architecture, Infinity Total Protection...

Job Summary:The Technical Escalation Specialist will be a key member of our escalation team, providing world-class post-sales technical support to internal Level I & Level II Support Engineers, as well as direct support to customers and partners on escalated issues. This role involves handling highly complex cases, collaborating on advanced troubleshooting,...

At ADCI - Karnataka, we are looking for a Risk Management Specialist to join our team in Bangalore, KA, IND. This is an exciting opportunity to work with Prime Video's Trust and Safety operations on a global scale.About the RoleWe are seeking a highly skilled Risk Manager to oversee the escalation intake, triage, and investigation process, ensuring timely...

About the Job:Check Point Software Technologies Ltd. is a leading provider of cybersecurity solutions, and we're looking for a skilled professional to join our team as an Escalation Engineer.The successful candidate will provide world-class technical support to internal teams and customers, as well as collaborate with Product Engineering to resolve complex...

We are seeking a highly skilled Technical Lead to join our Escalation Support team. This role requires a strong technical background, excellent problem-solving abilities, and exceptional communication skills.As a Technical Lead, you will be responsible for managing and resolving complex technical issues faced by customers that require advanced...

About the RoleWe are seeking a Senior Customer Resolution Manager to join our team at Wells Fargo Bank. As a key member of our customer resolution team, you will be responsible for managing escalated customer complaints companywide, often requiring special handling.Key Responsibilities:Escalations Management: Research and review escalated complaints, in...

About the RoleThis is an exciting opportunity to join our team as a Senior IT Service Delivery Manager. In this role, you will be responsible for ensuring that our clients' IT infrastructure and systems remain operational.You will proactively manage, oversee, monitor, investigate, and resolve escalated technical incidents and problems to ensure the...

About the RoleFujitsu is seeking a skilled Senior Incident Management Specialist to join our team. As a key member of our service delivery unit, you will play a crucial role in ensuring seamless incident management processes.Key ResponsibilitiesTo respond to contractual incidents, changes, and complaints by identifying, monitoring, and recording relevant...

About the Role:We are seeking a highly skilled and experienced Senior Network Technology Manager to join our team at Microland. As a key member of our technology leadership team, you will be responsible for overseeing the overall network technology strategy and implementation for our business.Key Responsibilities:Network Technology Management: Develop and...

About the RoleWe are seeking a skilled Installation Professional to join our team in Bangalore, India. This is an exciting opportunity to work with KONE, a leading company in the elevator and escalator industry.Job SummaryThe successful candidate will be responsible for the safe, high-quality, and timely installation of equipment in accordance with KONE...

Job Summary: At MUM Fortrea Development India Pvt Ltd, we are seeking a highly skilled Senior Operations Manager - Centralized Strategy to join our team. As a Senior Operations Manager, you will be responsible for the supervision of assigned direct reports within the department, ensuring efficient and effective management of performance issues and their...

About Us:We are Noesys Software, a leading provider of Analytics and Automation solutions for businesses. Our Gen AI-powered unified data platform, Infoveave, enables businesses to manage all their data in one place, keep track of their performance at various levels, and automate critical front and back-office processes.Our foundation is built on Agility,...

Job DescriptionWe are seeking a seasoned SERVICE DELIVERY STRATEGIST to join our team at NTT DATA.About the RoleThe Senior Service Transition Manager will be responsible for ensuring a successful transition of clients with medium to complex services engagements.This involves achieving a successfully transitioned service to the agreed timeframe, costs, and...

Job SummaryWe are seeking a highly experienced Senior GCP Operations Manager to lead our Google Cloud Platform site in Bangalore. As a key member of our team, you will be responsible for driving business KPIs, managing escalations, and ensuring smooth operations.About the RoleThis is a senior-level position that requires a minimum of 16 years of experience...

About the RoleWe are seeking an experienced Senior Client Management Professional to lead our team of client associates in delivering exceptional service to our clients.This is a challenging role that requires a strong background in client management, with experience in leading teams and managing complex tasks. As a Senior Client Management Professional, you...

KONE India, a leading elevator manufacturing company, is embarking on an exciting growth phase. We are seeking a highly skilled Senior Executive to join our Bengaluru team.Job Summary:We are looking for a motivated and experienced professional to lead our maintenance operations in Bengaluru.The successful candidate will be responsible for ensuring the safety...