Support Operations Specialist

3 weeks ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

About the Role

Amazon is seeking highly motivated professionals to join its Fulfillment by Amazon (FBA) Support Operations team in Hyderabad. As a key member of this team, you will play a crucial role in supporting sellers with financial-related questions and ensuring they are addressed in accordance with policy.

Key Responsibilities

  • Assist with deep dive and root cause resolution for FBA merchant and seller reimbursement requests.
  • Evaluate research requests from FBA sellers for lost and damaged inventory in a contact center environment.
  • Achieve weekly productivity and quality targets.

About the Team

Our mission is to mitigate business risk while driving an excellent customer experience. We are open to hiring candidates to work out of one of the following locations: Hyderabad, TS, IND.

Basic Qualifications

  • Bachelor's Degree
  • Experience with Microsoft Office, including Outlook, Word, and Excel
  • Exceptional analytical, logical, and data gathering skills
  • Excellent communication and comprehension skills
  • Excellent problem-solving skills

Preferred Qualifications

  • Experience in a production environment and proven track record of achieving productivity and quality targets.
  • Previous experience in a contact center environment.
  • Experience in problem-solving, including the ability to recognize non-obvious patterns.
  • Ability to maintain high levels of confidentiality and data security standards.
  • A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment.
  • A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations.
  • Clear oral and written communication skills.
  • Experience with fraud or risk investigations.
  • Experience in payments & banking domain.
  • Demonstrated positive, results-oriented attitude.
  • Excellent team player capable of learning and sharing knowledge in a team environment.


  • Hyderabad, Telangana, India Applause Full time

    Senior Customer Support Specialist RoleWe are seeking a highly skilled Support Operations Specialist to join our team at Applause. As a Senior Customer Support Specialist, you will play a key role in providing exceptional support to our customers, ensuring their needs are met promptly and efficiently.Responsibilities:Ticket Management: Triage and resolve...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    Job OverviewIn a fast-paced business environment, the Operations Support Specialist plays a critical role in ensuring seamless execution of operations and Business Execution initiatives across multiple lines of business. This position requires an individual with strong analytical skills, attention to detail, and excellent communication abilities.About the...


  • Hyderabad, Telangana, India ADP Full time

    Global Talent & Development Operations SpecialistADP is seeking an experienced professional to fill the role of Global Talent & Development Operations Specialist. As a key member of the Global Talent & Development (GTD) Operations team, this individual will be responsible for supporting select GTD team programs and processes.Key Responsibilities:Manage...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    Job Title: Operations Support SpecialistAbout UsAt Wells Fargo, we value diversity, equity, and inclusion. We welcome applications from all qualified candidates.Estimated Salary: $60,000 - $90,000 per yearWe believe in building strong customer relationships and a risk mitigating and compliance-driven culture. Our team is dedicated to delivering exceptional...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a highly skilled Operations Support Specialist to join our team. In this role, you will be responsible for performing general clerical operations tasks that are routine in nature. This includes receiving, logging, batching, and distributing work, as well as filing, photocopying, and answering phones.Key...


  • Hyderabad, Telangana, India Clarivate Full time

    We are seeking a highly motivated and detail-oriented Sales Operations Support Specialist to join our team in Hyderabad.About the RoleAs a Sales Operations Support Specialist, you will be responsible for validating and routing marketing leads to appropriate members of the LS&H Sales or Customer Care team. You will ensure lead information is complete, valid,...

  • IT Support Specialist

    4 weeks ago


    Hyderabad, Telangana, India Citrin Cooperman India LLP Full time

    Job Title: IT Support SpecialistCitrin Cooperman India LLP is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our users, troubleshooting issues, and ensuring the seamless operation of our applications.Key Responsibilities:Provide technical support to...


  • Hyderabad, Telangana, India Hiresquad Resources Full time

    About Hiresquad ResourcesWe are a leading MNC, and we are hiring for a Web Operations Support Specialist role.Job LocationDelhiMumbaiBangaloreHyderabadTrivandrumAbout the RoleWe are looking for someone with at least 3 years of experience in operations or technical support in a web development environment.ResponsibilitiesManage and resolve incidents, changes,...


  • Hyderabad, Telangana, India Intellitech IQ Consultancy Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Intellitech IQ Consultancy. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation...


  • Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a skilled Operations Support Specialist to join our team. In this role, you will be responsible for performing general clerical operations tasks that are routine in nature. Your duties will include receiving, logging, batching, and distributing work, as well as filing, photocopying, and answering phones. You will also...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleAs a Support Operations Specialist at ADCI HYD 13 SEZ, you will play a critical role in supporting Sellers with financial related questions and ensuring they are addressed in accordance with policy. Your consistency and attention to detail will be key in providing a world-class service to our Sellers.Key Responsibilities Assist with deep dive...


  • Hyderabad, Telangana, India Virtusa Full time

    Job Title: Production Support SpecialistAbout the Role:As a Production Support Specialist at Virtusa, you will be responsible for ensuring the smooth operation of our applications and systems. With a focus on problem-solving and technical expertise, you will work closely with our development and operations teams to identify and resolve issues that impact our...


  • Hyderabad, Telangana, India F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch Full time

    About UsF3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch is a leading company in the financial industry, committed to delivering exceptional client outcomes.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Hyderabad. As a key member of our IT department, you will provide top-notch technical support to our employees, ensuring...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleAs a Support Operations Specialist at ADCI HYD 13 SEZ, you will play a crucial role in supporting Sellers with financial related questions and ensuring they are addressed in accordance with policy. Your primary responsibility will be to assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests....


  • Hyderabad, Telangana, India WNS Global Services Full time

    Job Role: Associate Operations SpecialistAt WNS Global Services, we are seeking a motivated and detail-oriented Associate Operations Specialist to join our team. As an Associate Operations Specialist, you will be responsible for providing excellent support to our operations team, ensuring seamless execution of tasks and maintaining high productivity...


  • Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full time

    Key Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers via phone, email, and in-person.Requirements:Basic technical knowledge of PCsBasic knowledge of MS Outlook...


  • Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full time

    Skill Requirements:Proficiency in basic PC technical knowledgeAbility to troubleshoot MS Outlook, internet, and networking issuesUnderstanding of Windows XP operating systemsEffective communication and teamwork skillsOpportunities for career growth and developmentAt Rightpath Computer Technologies Pvt Ltd, we are seeking a skilled Technical Support...

  • HR Support Specialist

    4 weeks ago


    Hyderabad, Telangana, India Next Education Full time

    HR Support SpecialistAt Next Education, we are seeking a highly organized and detail-oriented HR Support Specialist to join our team. As an HR Support Specialist, you will play a critical role in assisting with the day-to-day operations of our HR functions and duties.Key Responsibilities:Provide clerical and administrative support to our Human Resources...


  • Hyderabad, Telangana, India 451 Discovery Comm. India Full time

    About the Role: We are looking for a highly skilled Specialist, VMS Operations to join our team at 451 Discovery Comm. India. In this role, you will be responsible for providing expertise in the administration and optimization of the VMS platform used for managing contingent workforce programs. As a VMS Operations Specialist, you will support the day-to-day...

  • IT Support Specialist

    3 weeks ago


    Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time

    Job SummaryWe are seeking an experienced IT Support Technician to join our team at ECS | Enterprise Change Specialists. The role involves providing comprehensive IT support across multiple company locations, including remote offices. The candidate will manage IT operations, including desktop, network, and server support, along with backup management and...